Scheduling Coordinator - Logistics

Private Advertiser; Makati; Vor Ort; PHP 240.000 - 420.000; Vollzeit

Zusammenfassung

Private Advertiser in Makati seeks a Scheduling Coordinator to manage freight load scheduling, ensure timely pickups and deliveries, and coordinate with clients, carriers, and internal teams. You will handle scheduling requests, confirmations, and timely updates across multiple channels.

The role requires strong organizational skills, attention to detail, and excellent English communication to handle high-volume scheduling in a fast-paced logistics environment.

Qualifikationen

• Proven ability to manage high-volume scheduling information with accuracy.
• Capable of handling multiple tasks in a fast-paced logistics setting.
• Strong verbal and written English for client liaison and follow-ups.

Aufgaben

• Access and prioritize freight loads based on departure dates and urgency.
• Calculate transit times to set appropriate scheduling windows for pickups and deliveries.
• Request, negotiate, and confirm appointments via phone and email.
• Follow up on and document appointment statuses consistently.
• Manage complex loads including multi-stop shipments on a single truck.
• Ensure scheduling aligns with customer requirements and operational timing constraints.
• Address and resolve scheduling bottlenecks, delays, and conflicts promptly.
• Update system records and communicate scheduling changes to stakeholders.
• Maintain organized records of scheduling activities and communications.
• Coordinate with clients, carriers, and internal operations teams.

Kenntnisse

Attention to detail

Multitasking

English communication

Tools

Freight scheduling software

Jobbeschreibung

Position Description

The Scheduling Coordinator is essential for managing and coordinating the scheduling of freight loads to ensure timely pickups and deliveries. This role demands proficiency in scheduling and logistics software, exceptional organizational skills, and the ability to multitask efficiently. The coordinator facilitates smooth freight operations by handling scheduling requests, managing delivery appointments, and resolving logistical timing issues promptly.

Functions

• Access and prioritize freight loads based on departure dates and urgency.

• Calculate transit times to determine appropriate scheduling windows for pickups and deliveries.

• Request, negotiate, and confirm appointments through various communication channels, including phone calls and emails.

• Follow up on and document appointment statuses consistently.

• Manage complex loads, including multi-stop shipments or multiple loads consolidated on a single truck.

• Ensure scheduling aligns strictly with customer requirements and operational timing constraints.

• Address and resolve scheduling bottlenecks, conflicts, and transit delays promptly.

• Update system records and communicate scheduling changes to relevant stakeholders.

• Maintain accurate, organized records of all scheduling activities and communications.

• Coordinate effectively with clients, carriers, and internal operations teams.

Qualifications and Requirements

• Strong attention to detail for managing, reviewing, and auditing high-volume scheduling information.

• Proven ability to handle multiple scheduling tasks simultaneously in a fast-paced logistics environment.

• Effective verbal and written English communication skills for handling requests, client liaison, and follow-ups.

• Strong problem-solving and critical-thinking abilities to address unexpected delays and routing issues.

• Ability to adapt quickly to shifting operational priorities and urgent transport needs.

• Familiarity with logistics principles, freight scheduling tools, and carrier platforms.

Technical Skills & Systems

• Logistics & Scheduling Tools: Freight scheduling software, carrier appointment portals, and transportation management systems.

• Communication Channels: Professional email management clients, phone systems, and team collaboration software.

• Data & Documentation Tools: Spreadsheet software and internal database tracking records.

Core Competencies

1. Appointment & Schedule Management: Precision in coordinating delivery windows, calculating transit times, and managing complex multi-stop loads.

2. Problem-Solving & Agility: Quick response to scheduling conflicts, transit delays, and changing operational priorities.

3. Communication & Coordination: Clear, professional correspondence with clients, carriers, and internal teams across multiple channels.

4. Documentation & Accuracy: Rigorous record-keeping to ensure all appointment statuses and scheduling data are fully up-to-date.

5. Time Management & Multitasking: Ability to balance high-volume tasks efficiently under tight deadlines.