Scheduler - Workforce Planning

Okada Manila; Philippines; Vor Ort; PHP 250.000 - 450.000; Vollzeit

Zusammenfassung

Okada Manila is seeking a Scheduling Coordinator with at least 1 year in casino/hotel scheduling to join our operations team. You will manage daily pit allocations, handle last-minute changes, and ensure timely, courteous service.

The role requires a Bachelor's in Hospitality or related field, strong English, and proficiency in Microsoft Office. You will collaborate with supervisors to optimize staffing, maintain rosters, and support a high‑volume guest experience.

Qualifikationen

• Bachelor's degree in hospitality or related field.
• At least 1 year of scheduling experience.
• Experience in casino and hotel scheduling.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills.
• Time management and multi-tasking skills.
• Team player with commitment to self-development.
• Fluent in English (spoken and written).

Aufgaben

• Revise daily pit/allocation to meet operational demands.
• Manage changes in business requirements and resolve issues.
• Identify shortfalls or anomalies and raise them to the Supervisor.
• Assess and process requests based on business demand.
• Maintain records for leaves, sick calls, suspensions, and days off.
• Ensure all customers receive prompt, courteous service.
• Perform other duties as assigned by superiors.

Ausbildung

Bachelor's Degree in Hospitality or Business-related courses

Tools

Microsoft Office Applications

Jobbeschreibung

I. MAJOR RESPONSIBILITIES AND DUTIES

• Revises daily pit/allocation in a timely manner which fulfil all operational demands
• Manages and solves issues relating to last minute changes in business requirements
• Pro-actively identify any shortfalls or anomalies and raise them to the Supervisor
• Assesses and processes requests based on business demand
• Maintains records relating to leaves of absences, sick calls, suspensions and special days off as they relate to the daily and fortnightly rosters
• Ensures all customers receive prompt, efficient and courteous service at all times.
• Performs other job related duties assigned by superiors

II. JOB SPECIFICATIONS

Educational Requirement

• Bachelor's Degree in Hospitality or Business-related courses

Experience Requirements

• At least 1 year scheduling experience in a medium to large-sized organization
• Experience in Casino and Hotel Scheduling

Technical Skills

• Proficient in Microsoft Office Applications

Other Qualifications

• Excellent communication and presentation skills
• Time Management and Multi-tasking skills
• Team player and committed to self-development
• Ability to handle pressure and approachable
• Fluent in oral and written English language

False Hiring Advertisements

Okada Manila would like to give notice the general public against false advertisements related to job recruitment by individuals who are not in any way connected with the company.

Our hiring team does not collect any payment in exchange of employment and recruitment related processes are being done online through our career website (careers.okadamanila.com).

We encourage everyone to be vigilant at all times.

Thank you.