Salon Assistant

Toni&Guy Philippines; Pasay; On-site; PHP 201,000 - 290,000; Full time

Job summary

Toni&Guy Philippines is seeking a Salon Assistant to support daily salon operations at MOA, assisting Stylists and Technicians, and maintaining a ready, clean, and brand-aligned environment. You will greet clients, help with service prep, and manage opening/closing tasks.

This role emphasizes professional client service, assisting with technical services, and promoting product knowledge and retail engagement while upholding grooming standards and company policies.

Responsibilities

• Greet and assist clients in a warm, professional, and courteous manner.
• Help ensure clients are comfortable throughout their salon experience.
• Assist with beverage service and other client needs.
• Review daily bookings and service requirements with Stylists and Technicians.
• Prepare service stations, tools, products, and common areas before operations.
• Support salon opening, turnover, and closing procedures.
• Maintain a clean, organized, and safe salon environment.
• Assist Stylists and Technicians during salon services.
• Perform shampooing, blow-drying, hair coloring, treatments, and basin assistance as assigned.
• Prepare tools, products, and other materials required for services.
• Follow instructions accurately and ensure proper preparation for color and treatment services.
• Maintain quality, efficiency, and consistency in performing assigned tasks.
• Develop knowledge of salon retail products and their proper usage.
• Assist in recommending appropriate products based on client needs and service outcomes.
• Support retail sales and product engagement through informed client interaction.
• Maintain proper personal grooming and professional appearance at all times.
• Follow company policies, salon standards, hygiene protocols, and operating procedures.
• Maintain clean hands and nails, polished shoes, and clean, presentable hair.
• Demonstrate professionalism, reliability, initiative, and accountability.
• Work collaboratively with Stylists, Technicians, and other salon team members.
• Attend and actively participate in required training, coaching, and development programs.
• Accept feedback positively and continuously improve technical and customer service skills.

Job description

Salon Assistant

Department: Operations
Employment Type: Full-time
Location: MOA

Job Description

We are looking for a Salon Assistant who will support the daily operations of the salon and assist our Stylists and Technicians in delivering excellent service to clients. The role is responsible for maintaining salon readiness, providing professional client assistance, supporting technical salon services, and upholding cleanliness, grooming, and brand standards.

Key Responsibilities

Client Service & Salon Operations

• Greet and assist clients in a warm, professional, and courteous manner.




• Help ensure clients are comfortable throughout their salon experience.




• Assist with beverage service and other client needs.




• Review daily bookings and service requirements with Stylists and Technicians.




• Prepare service stations, tools, products, and common areas before operations.




• Support salon opening, turnover, and closing procedures.




• Maintain a clean, organized, and safe salon environment.

Technical & Service Support

• Assist Stylists and Technicians during salon services.




• Perform shampooing, blow-drying, hair coloring, treatments, and basin assistance as assigned.




• Prepare tools, products, and other materials required for services.




• Follow instructions accurately and ensure proper preparation for color and treatment services.




• Maintain quality, efficiency, and consistency in performing assigned tasks.

Retail & Product Support

• Develop knowledge of salon retail products and their proper usage.




• Assist in recommending appropriate products based on client needs and service outcomes.




• Support retail sales and product engagement through informed client interaction.

Grooming, Compliance & Professional Conduct

• Maintain proper personal grooming and professional appearance at all times.




• Follow company policies, salon standards, hygiene protocols, and operating procedures.




• Maintain clean hands and nails, polished shoes, and clean, presentable hair.




• Demonstrate professionalism, reliability, initiative, and accountability.




• Work collaboratively with Stylists, Technicians, and other salon team members.




• Attend and actively participate in required training, coaching, and development programs.




• Accept feedback positively and continuously improve technical and customer service skills.