The Salon Helper plays a crucial role in supporting the overall efficiency and smooth running of the salon. This position involves a variety of tasks, including assisting stylists with client services, maintaining a clean and organized salon environment, and providing excellent customer service.
Key Responsibilities
Client Service Support
- Assist stylists with client services, such as shampooing, rinsing, blow‑drying, and applying color treatments.
- Prepare and maintain workstations with necessary tools and supplies.
- Greet and welcome clients warmly and professionally.
- Offer refreshments to clients.
- Assist with client check‑in and check‑out procedures.
- Maintain a positive and friendly attitude towards all clients.
Salon Maintenance
- Maintain cleanliness and hygiene throughout the salon, including sweeping, mopping, and sanitizing equipment and workstations.
- Wash and fold towels and linens.
- Restock salon supplies as needed.
- Assist with salon inventory and ordering.
- Ensure that all salon equipment is in good working order and report any maintenance issues.
Customer Service
- Answer phone calls and schedule appointments.
- Provide basic information about salon services and prices to clients.
- Address client concerns and inquiries promptly and professionally.
- Build and maintain positive relationships with clients.
Other Duties as Assigned
- Assist with special events and promotions.
- Participate in salon staff meetings and training sessions.
- Perform other duties as assigned by the Salon Manager or Senior Stylist.
Qualifications
- High School Diploma or equivalent preferred.
- Prior experience in a salon environment is a plus but not required.
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Ability to work flexible hours, including evenings and weekends.
- Positive and enthusiastic attitude.
- Passion for the beauty industry is a plus.
Physical Demands
- Ability to stand for extended periods.
- Ability to lift and carry moderate weights.
- Ability to reach, bend, and stoop frequently.
- Ability to work in a fast‑paced environment.
Benefits
- Competitive salary
- Employee discounts on salon services
- Opportunities for professional growth and development
- Friendly and supportive work environment