Salesforce Technical Lead

Arkhya Tech. Inc.; Mexico; On-site; PHP 2,563,000 - 4,028,000; Full time

Job summary

Arkhya Tech. Inc. is seeking an experienced Salesforce Technical Lead in Mexico to drive design, development, and delivery of enterprise Salesforce solutions.

The role requires hands-on expertise across Sales Cloud, Service Cloud, and Experience Cloud, plus leadership to mentor developers and align with business stakeholders. You will lead integrations using REST/SOAP, CI/CD in Copado, and ensure best practices, security, and scalable architecture across deployments.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 8+ years of overall IT experience.
• 5+ years of hands-on Salesforce development experience.
• Strong expertise in Salesforce Service Cloud, Experience Cloud, Apex, SOQL/SOSL, Security Model.
• Experience building integrations using REST and SOAP APIs.
• Hands-on experience with Copado for release management and CI/CD.
• Experience with Git-based source control.
• Strong understanding of Agile/Scrum and stakeholder management.

Responsibilities

• Lead design, development, and implementation of Salesforce solutions.
• Develop apps using Apex, LWC, Flows, and Platform capabilities.
• Design scalable solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Conduct code reviews and enforce development best practices.
• Troubleshoot complex production issues and provide technical guidance.
• Design and implement Salesforce integrations with external systems.
• Coordinate deployments across Development, QA, UAT, and Production environments.
• Lead and mentor Salesforce developers and provide design guidance.
• Collaborate with architects, business analysts, project managers, and other teams.

Skills

Salesforce development

Technical leadership

Sales Cloud

Service Cloud

Experience Cloud

Apex

LWC

REST & SOAP APIs

Copado CI/CD

Git

Agile/Scrum

Stakeholder management

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Copado

Git

MuleSoft

Job description

We are seeking an experienced Salesforce Technical Lead to join our team in Mexico. The ideal candidate will have strong hands‑on experience in Salesforce development and technical leadership, with expertise in Sales Cloud, Service Cloud, Experience Cloud, Lightning Web Components (LWC), Salesforce integrations, and Copado‑based release management.

The candidate will be responsible for leading development initiatives, collaborating with business stakeholders, mentoring developers, and ensuring successful delivery of scalable Salesforce solutions.

Key Responsibilities

• Lead the design, development, and implementation of Salesforce solutions.
• Develop and maintain applications using Apex, LWC, Flows, and Salesforce Platform capabilities.
• Design scalable solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Conduct code reviews and enforce development best practices.
• Troubleshoot complex production issues and provide technical guidance.

Integration & API Development

• Design and implement Salesforce integrations with external systems.
• Develop and support integrations using REST and SOAP APIs.
• Work with Platform Events and integration patterns for real‑time and batch processing.
• Collaborate with enterprise integration teams to ensure reliable end‑to‑end connectivity.

Release Management & DevOps

• Support CI/CD pipelines, source control, and release governance processes.
• Coordinate deployments across Development, QA, UAT, and Production environments.
• Ensure adherence to change management and compliance requirements.

Technical Leadership

• Lead and mentor Salesforce developers.
• Provide effort estimations, technical design guidance, and solution reviews.
• Collaborate with architects, business analysts, project managers, and other teams.
• Drive adherence to coding standards, documentation, and quality processes.
• Support Agile delivery and sprint execution.

Stakeholder Collaboration

• Work closely with business teams to gather and refine requirements.
• Translate business requirements into technical solutions.
• Participate in sprint planning, backlog grooming, reviews, and retrospectives.
• Communicate technical solutions and project status to stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 8+ years of overall IT experience.
• 5+ years of hands‑on Salesforce development experience.
• Strong expertise in:
• Salesforce Service Cloud
• Salesforce Experience Cloud
• Apex
• SOQL/SOSL
• Salesforce Security Model
• Experience building integrations using REST and SOAP APIs.
• Hands‑on experience with Copado for release management and CI/CD.
• Experience with Git‑based source control.
• Strong understanding of Agile/Scrum methodologies.
• Excellent stakeholder management and communication skills.

Preferred Qualifications

• Salesforce Platform Developer I Certification.
• Salesforce Platform Developer II Certification.
• Salesforce Application Architect or System Architect Certification.
• Experience with MuleSoft or other integration platforms.
• Experience in global delivery environments and leading distributed teams.
• Experience working with enterprise‑scale Salesforce implementations.

Core Competencies

• Salesforce Technical Leadership