Salesforce Support Specialist (5 months Fixed-Term)

Booth and Partners; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Booth and Partners Pte Ltd is seeking a detail-oriented Salesforce Data Support Specialist to assist the RevOps team with data hygiene and support tasks. The role focuses on executing structured workflows to maintain Salesforce data accuracy at scale and to support Sales and Customer Success teams.

Key duties include bulk updates with DataLoader.io, data corrections, and identifying duplicates. The role requires 1–2+ years of Salesforce experience, strong Excel skills, and the ability to

Qualifications

• 1–2+ years of Salesforce experience in a support, operations, or data role.
• Microsoft Excel skills: filters, formulas, basic pivots.
• Understanding of core Salesforce objects: Accounts, Contacts, Opportunities.

Responsibilities

• Execute approved bulk data updates in Salesforce using DataLoader.io.
• Support data corrections including opportunity close dates, account details, and contact information.
• Identify potential duplicate accounts and contacts and flag for review.
• Perform approved record merges following documented instructions.
• Complete Tier 1 data support tasks through a case-based workflow.
• Review requests for accuracy before execution and escalate non-standard cases.
• Maintain accurate case notes and status updates.
• Follow established procedures and document issues and patterns for improvement.

Skills

Salesforce data support

Excel proficiency

Data hygiene

Tools

DataLoader.io

Job description

Booth and Partners Pte Ltd | Project Based

Makati City, Philippines | Posted on 11/11/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

Position Overview

We are seeking a detail-oriented Tier 1 Salesforce Data Support Specialist to assist the Revenue Operations (RevOps) team with foundational data hygiene and support tasks. This role focuses on executing defined workflows to maintain accurate Salesforce data, support Sales and Customer Success teams, and identify issues that require escalation for further review. This is an execution-focused role ideal for someone who is comfortable working through structured tasks, following clear processes, and ensuring data accuracy at scale.

Key Responsibilities

Salesforce Data Support & Bulk Updates

Execute approved bulk data updates in Salesforce using tools such as DataLoader.io.

Support basic data corrections including opportunity close dates, account details, and contact information.

Identify potential duplicate accounts and contacts using defined criteria and flag them for review.

Perform approved record merges following documented instructions.

Case-Based Support – Sales & Customer Success

Complete Tier 1 data support tasks through a case-based workflow (to be provided).

Review incoming requests for accuracy and completeness before execution.

Escalate non-standard, complex, or unclear cases to Tier 2 or RevOps leadership.

Maintain accurate case notes and status updates.

Process Adherence & Documentation

Follow established procedures for all data updates and support activities.

Document issues, patterns, and edge cases encountered during execution.

Provide feedback to help improve workflows and reduce repeat issues over time.

Requirements

Required Skills & Qualifications

Technical & Tool Proficiency

1-2+ years of experience using Salesforce in a support, operations, or data role.

Working knowledge of Microsoft Excel (filters, formulas, basic pivots).

Understanding of core Salesforce objects: Accounts, Contacts, and Opportunities.

Process & Execution Skills

Comfortable working within structured, step-by-step workflows.

Strong attention to detail when performing repetitive or high-volume tasks.

Ability to recognize when an issue falls outside Tier 1 scope and elevate appropriately.

Soft Skills

Reliable, organized, and accountable in task execution.

Clear written communication for documentation and case updates.

Collaborative mindset and willingness to learn and improve processes.