Salesforce Solutions Consultant - Functional Expert

DXC Technology Morocco; Taguig; Hybrid; PHP 800,000 - 1,400,000; Full time

Job summary

DXC Technology Morocco is seeking an experienced Salesforce professional to functionally consult, administer, and analyze business needs in a dynamic environment. You will translate requirements into Salesforce solutions, implement declarative configurations, and support end-to-end delivery with stakeholders and technical teams.

The role emphasizes collaboration across IT and business units, ongoing production support, and adherence to best practices in a managed services setting.

Qualifications

• 3+ years of Salesforce experience including functional consulting, administration, or business analysis.
• Strong Salesforce administration and declarative configuration skills.
• Experience with Salesforce Flow, security/access, data model, reports, and dashboards.
• Excellent requirements gathering, troubleshooting, and functional analysis capabilities.
• Experience supporting production Salesforce environments.
• Strong communication and stakeholder-management skills.

Responsibilities

• Gather and translate business requirements into Salesforce solutions, user stories, and acceptance criteria.
• Configure Salesforce using declarative capabilities (Flow, objects/fields, Record Types, Permission Sets, validation rules, reports, dashboards).
• Analyze incidents, service requests, defects, and enhancements and resolve them.
• Perform functional impact analysis and recommend scalable solutions following Salesforce best practices.
• Support SIT, UAT, regression testing, releases, and post-deployment validation.
• Maintain functional documentation, knowledge articles, and support procedures.
• Collaborate with business stakeholders, developers, administrators, and other technical teams.
• Support SLA-driven delivery within a managed services environment.

Skills

Salesforce admin

Declarative config

Salesforce Flow

Reports & Dashboards

Requirements gathering

Stakeholder management

Tools

Jira

Azure DevOps

ServiceNow

Job description

DXC Technology Morocco is seeking an experienced Salesforce professional to functionally consult, administer, and analyze business needs in a dynamic environment. You will translate requirements into Salesforce solutions, implement declarative configurations, and support end-to-end delivery with stakeholders and technical teams.

The role emphasizes collaboration across IT and business units, ongoing production support, and adherence to best practices in a managed services setting.