Salesforce CRM Administrator | Hybrid & Night Shift | Growth

MicroSourcing; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Hybrid work arrangement

Job summary

MicroSourcing in Manila is seeking a Salesforce CRM Administrator for a Hybrid night-shift role at Mall of Asia, Pasay. You will manage and customize the Salesforce platform, ensuring data integrity and enabling sales and service processes.

The role requires 4–6 years of hands-on Salesforce Admin experience, plus Sales Cloud/Service Cloud expertise and active Salesforce Administrator certification. Join a diverse, growth-focused team with competitive rewards.

Qualifications

• 4–6 years hands-on experience as a Salesforce Administrator.
• Salesforce Administrator certification is required.
• Proven experience with Sales Cloud and Service Cloud.
• Strong proficiency in Salesforce configuration, customization, and data management.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and data management.
• Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, validation rules, and process automation.
• Optimize and enhance sales and customer service processes using Sales Cloud and Service Cloud.
• Ensure data integrity through regular audits, de-duplication, and data imports/exports.
• Provide user support, troubleshoot issues, and conduct training sessions for end-users.
• Develop and maintain reports and dashboards to deliver actionable insights to stakeholders.
• Manage integrations with third-party applications to extend Salesforce functionality.
• Continuously improve the platform by staying updated with Salesforce releases, features, and best practices.

Skills

Salesforce Admin

Sales Cloud

Service Cloud

Data Management

Automation & Workflows

Education

Salesforce Administrator certification

Tools

Apex

Visualforce

Lightning components

Job description

MicroSourcing in Manila is seeking a Salesforce CRM Administrator for a Hybrid night-shift role at Mall of Asia, Pasay. You will manage and customize the Salesforce platform, ensuring data integrity and enabling sales and service processes.

The role requires 4–6 years of hands-on Salesforce Admin experience, plus Sales Cloud/Service Cloud expertise and active Salesforce Administrator certification. Join a diverse, growth-focused team with competitive rewards.