Salesforce Business Analyst (Agentforce Revenue Management) - Philippines

Thunder; Metro Manila; Remote; PHP 1,200,000 - 1,800,000; Full time

Job summary

Thunder is seeking a Sr. Salesforce Business Analyst to support Revenue Management initiatives. The role is remote from Manila, with availability to work US time zones, and emphasizes analytical acumen and strong Salesforce consulting experience.

Responsibilities include requirements analysis, solution design, testing, and client-facing delivery across projects, with mentorship and growth in the Thunder BA/Consulting path.

Qualifications

• 3+ years of consulting within the Salesforce ecosystem, focusing on CPQ or Agentforce Revenue Management.
• Active Salesforce certifications and willingness to pursue more (within 6 months).
• Experience with client-facing project delivery and configuration/implementation.

Responsibilities

• Analyze business requirements and Salesforce capabilities to drive solution design.
• Capture customer stories and anticipate business needs across projects.
• Define and drive testing plans and lead feature delivery in larger programs.
• Facilitate sessions with clients and align features to business needs.
• Develop and mentor teams, and grow project management skills.

Skills

Salesforce CPQ

Agentforce Revenue Management

Consulting

Client-facing delivery

Agile

Requirements gathering

Solution design

Tools

Excel

Office applications

Job description

Salesforce Business Analyst (Agentforce Revenue Management)

Location: Remote (WFH) - Manila, Philippines Metro Area (with availability during US time zones)

Job Summary

Attention Salesforce Superheroes in the Philippines! Exciting news – Thunder is expanding its horizons, and we are seeking a talented and versatile Sr. Business Analyst to join our dynamic team in the Philippines. This role demands proficiency in analytical business acumen and consulting experience in Salesforce.

Thunder Business Analysts are critical thinkers, ardent learners, and avid fans of discovering how technological capabilities can help drive business goals through the art of the possible. As you grow on your Thunder BA/Consulting path, you will see that delivering innovative business solutions starts with engaging with customers and listening to their stories. You aren’t afraid to “look under the hood” to better understand the inner workings of a platform, or test drive new features.

You will have the opportunity to leverage the experiences and knowledge of your team leaders to elevate your consulting career. Our ideal Sr. BA candidates are proactive and innovative in overcoming challenges and clearing roadblocks. Bring your grit and resilience!

Key Responsibilities

• Analyze business requirements and technological capabilities to drive solution design
• Capture customer stories and anticipate their business needs
• Leverage organizational knowledge and collaboration to optimize customer solutions
• Define and drive testing plans
• Facilitate evaluation sessions for clients and confirm feature applications to business needs
• Master prioritization techniques that enable Agile development
• Lead delivery of features for customers within larger projects
• Act as the contact point on customer interactions to develop client relationship skills
• Take responsibility for proposing and delivering customer solutions
• Continue learning and expanding your expertise within the Salesforce platform
• Partner with Team Leads for mentorship to continue honing your skills
• Develop project management skills to enable leading entire projects
• Flexibility to assist with additional tasks or projects outside of core responsibilities, as business needs arise

Requirements

• 3+ years of consulting experience within the Salesforce ecosystem, specializing in CPQ or Agentforce Revenue Management (fka Revenue Cloud Advanced) solutions, including configuration, implementation, and client-facing project delivery.
• At least 3 Active Salesforce Certifications + willingness to achieve 5 active Salesforce certifications within your first 6 months of employment
• Required:
  • Salesforce Certified Administrator
  • Salesforce App Builder
  • CPQ Specialist
• Preferred:
  • Salesforce Business Analyst
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Advanced Administrator
  • Salesforce Certified AI Associate
• Salesforce Certified AI Specialist
• Willingness to achieve additional certifications on emerging technologies as required per role
• Solution and project management-oriented
• Experience with office applications and working with basic to advanced formulas in programs such as Excel