Salesforce Architect — Service 2.0 Transformation

Blue Star

Hinoba-an

Vor Ort

PHP 3.286.000 - 4.928.000

Vollzeit

14 Tage+

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Blue Star is transforming its Service 2.0 program across India, appointing a Salesforce Architect to own the technology architecture and solution design. The role spans Salesforce Service Cloud, Field Service, Experience Cloud, integrations, AI/GenAI capabilities and analytics to optimize warranty costs, first-time fix rates and customer experience.

You will collaborate with business leaders, IT teams, partners and vendors to establish a scalable, secure architecture that supports pan-India

Qualifikationen

Bachelor's degree in CS/IT/Engineering.
Significant experience in Salesforce architecture and enterprise app transformation.
Experience with large-scale Salesforce implementations and complex integrations.

Aufgaben

Own end-to-end Salesforce architecture for Service 2.0.
Define target architecture across Salesforce Service Cloud, Field Service, Experience Cloud and integrations.
Translate business requirements into scalable, secure Salesforce solutions.
Define data, integration and security architecture.
Establish architecture standards and reusable patterns.
Evaluate new Salesforce capabilities and adoption value.
Ensure architecture scales for future service transformations.
Mentor developers and partners on architecture best practices.

Kenntnisse

Salesforce Service Cloud

Salesforce Field Service

Apex & Lightning

APIs & integration

Data modelling & security

Experience Cloud

Omni-Channel

AI/GenAI capabilities

Stakeholder management

Ausbildung

Bachelor's degree in CS/IT/Engineering

Salesforce certifications

Tools

SAP integration

REST/SOAP APIs