Salesforce Analyst: CRM Insights and Optimization

The Adecco Group; Manila; On-site; PHP 1,514,233 - 2,725,620; Full time

Benefits offered by this job

Career development resources

Inclusive workplace culture

Job summary

The Adecco Group is seeking a Salesforce Analyst to support the Salesforce platform in Manila, Philippines. Key responsibilities include assisting users with CRM issues, delivering tools for productivity, and creating reports on sales metrics. Candidates should possess a Bachelor's degree and experience in a related field, along with strong communication, CRM, and analytical skills. This role offers growth opportunities within a global organization that values diversity and inclusion.

Qualifications

• Minimum of one year of related specialized experience in sales, marketing, or a similar CRM platform analyst function.

Responsibilities

• Support users with CRM questions and production issues.
• Coordinate and facilitate meetings and develop presentations.
• Create sales reports and manage CRM-related policies.

Skills

Effective communication

CRM utilization

Project management

Statistical analysis

Customer service skills

Analytical skills

Microsoft Office proficiency

Salesforce proficiency

Education

Bachelor’s degree in business, finance, or related field

Tools

Salesforce

Microsoft Office

Job description

The Adecco Group is seeking a Salesforce Analyst to support the Salesforce platform in Manila, Philippines. Key responsibilities include assisting users with CRM issues, delivering tools for productivity, and creating reports on sales metrics. Candidates should possess a Bachelor's degree and experience in a related field, along with strong communication, CRM, and analytical skills. This role offers growth opportunities within a global organization that values diversity and inclusion.