Salesforce AI Platform Admin | Data Cloud & Einstein

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Acquire Intelligence Philippines Inc. is seeking a Salesforce Administrator to manage Riskonnect's Salesforce AI ecosystem, including AgentForce, Data Cloud, and Einstein capabilities.

You will ensure proper configuration, licensing, security, and successful deployment aligned with governance and change-management standards. As part of the AI Center of Excellence, you will partner with Customer Success, Product, TechOps, Security, and Platform Engineering to enable safe, scalable AI adoption

Qualifications

• 3+ years of Salesforce administration experience.
• Salesforce Administrator Certification.
• Experience managing Salesforce security models, profiles, permission sets, sharing rules, and user lifecycle processes.
• Experience supporting enterprise Salesforce deployments and release management activities.
• Familiarity with Salesforce Flows, declarative automation, and change sets or equivalent deployment processes.
• Strong documentation, governance, troubleshooting, and operational support skills.

Responsibilities

• Configure and administer Salesforce AgentForce environments.
• Create, manage, and publish AI agents within Salesforce.
• Configure agent permissions, settings, and operational controls.
• Maintain AgentForce configuration documentation and standards.
• Manage Data Cloud configuration and access controls.
• Support ongoing platform enhancements and AI feature rollouts.
• Provision and manage user accounts, roles, profiles, permission sets, and security groups.
• Assign and manage Salesforce, AgentForce, and Data Cloud licenses.
• Maintain access policies and complete periodic access reviews.
• Ensure segregation of duties and support compliance with internal controls.
• Support Sandbox, UAT, and Production environment readiness for CS/AI-related projects.
• Coordinate release activities with Platform Engineering and Customer Success teams.
• Execute deployment checklists, change control procedures, and production readiness validation.
• Assist with rollback, recovery, and post-release validation activities when required.
• Enforce Salesforce governance standards and operational policies.
• Support Security and Compliance reviews for new AI capabilities.
• Maintain audit trails, control documentation, and platform administration records.
• Participate in risk assessments, access reviews, and configuration control reviews.
• Monitor platform usage, license consumption, configuration health, and adoption metrics.
• Troubleshoot administrative, access, permission, and configuration issues.
• Manage queues, routing rules, permission sets, and declarative automation settings.
• Coordinate with Platform Engineers on technical escalations and integration-related issues.
• Maintain operational runbooks, knowledge articles, and administrative support documentation.
• Support AI governance activities, release planning, and deployment readiness reviews.
• Assist with AI pilot execution and customer rollout programs.
• Contribute to AI operational standards, documentation, and training materials.
• Partner with Customer Success, Product, Security, and TechOps teams to support approved AI use cases.

Skills

Salesforce administration

Security models

Governance

Documentation

Operational support

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator Certification

Salesforce AI Associate Certification

Tools

Salesforce

AgentForce

Data Cloud

Einstein

Job description

Acquire Intelligence Philippines Inc. is seeking a Salesforce Administrator to manage Riskonnect's Salesforce AI ecosystem, including AgentForce, Data Cloud, and Einstein capabilities.

You will ensure proper configuration, licensing, security, and successful deployment aligned with governance and change-management standards. As part of the AI Center of Excellence, you will partner with Customer Success, Product, TechOps, Security, and Platform Engineering to enable safe, scalable AI adoption