Remote Salesforce Platform Engineer – AI & Automation

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Acquire Intelligence Philippines Inc. in Metro Manila is seeking an experienced Salesforce professional to join our global outsourcer team. The role covers Salesforce administration, platform engineering, and enterprise SaaS deployments, with emphasis on APIs, security governance, and release management.

You will collaborate with cross-functional teams to ensure secure, scalable AI-enabled Salesforce operations, maintain runbooks, and support deployment readiness across customer projects.

Qualifications

• 3-5+ years of Salesforce platform engineering, architecture, or technical administration.
• Experience deploying and supporting enterprise SaaS platforms.
• Experience with APIs, integrations, authentication, and system connectivity.
• Experience supporting release management and environment promotion processes.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Maintain audit trails, control documentation, and platform administration records.
• Participate in risk assessments, access reviews, and configuration control reviews.
• Monitor platform usage, license consumption, configuration health, and adoption metrics.
• Troubleshoot administrative, access, permission, and configuration issues.
• Coordinate with Platform Engineers on escalations and integration-related issues.
• Maintain operational runbooks, knowledge articles, and administrative support documentation.
• Support AI governance activities, release planning, and deployment readiness reviews.
• Partner with Customer Success, Product, Security, and TechOps teams to support AI use cases.

Skills

Salesforce administration

APIs & integrations

Release management

Troubleshooting

Security & governance

Education

Salesforce Platform certifications

Tools

AgentForce

Data Cloud

Copilot

Einstein AI

APIs

Job description

Acquire Intelligence Philippines Inc. in Metro Manila is seeking an experienced Salesforce professional to join our global outsourcer team. The role covers Salesforce administration, platform engineering, and enterprise SaaS deployments, with emphasis on APIs, security governance, and release management.

You will collaborate with cross-functional teams to ensure secure, scalable AI-enabled Salesforce operations, maintain runbooks, and support deployment readiness across customer projects.