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XPENG Philippines is seeking a results-driven Sales Training Leader to design a full-cycle sales training framework for the Philippine market, covering lead generation, showroom reception, test drives, negotiation and delivery follow-up, with a tiered consultant certification system linked to performance and career growth.
You will localize content into English and Tagalog, deliver onboarding bootcamps and quarterly workshops, coach on-site dealers, evaluate training effectiveness through tests
Key Responsibilities
Design and build a full-cycle sales training framework tailored to the Philippine market, covering lead generation, showroom reception, test drive experience, negotiation and vehicle delivery follow-up. Establish a tiered sales consultant certification system to connect training results with job performance and career progression.
Develop and continuously optimize localized training contents, including in-depth product analysis, competitor comparison, customer objection handling, standardized test drive SOP, and F&I, insurance and trade-in sales techniques. Localize HQ training materials into English and Tagalog to adapt to local car-buying habits and Philippine market characteristics.
Deliver regular new hire onboarding bootcamps, new model launch training and quarterly sales skill workshops. Conduct on-site dealer coaching, role-play practice and deal win/loss case reviews to ensure training can effectively improve frontline sales closing capabilities.
Establish a complete training evaluation system via written tests, scenario assessment, mystery shopper verification and long-term sales data tracking. Analyze core sales indicators such as conversion rate and test drive rate to iterate training content and solve frontline operational pain points.
Align with the marketing team to unify new model launch messaging and promotional strategies. Cooperate with regional management and local dealerships to deliver customized training solutions matching different regional market conditions and dealer capabilities.
Maintain stable and positive partnerships with Philippine dealer networks, drive sales service process optimization, and supervise regional aftersales and warranty overall quality performance.