SALES TRAINING AND FULFILLMENT MANAGER

Private Advertiser; Pasig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Private Advertiser in the Philippines seeks a Sales Training and Fulfillment Manager to design training for the Sales team and ensure HMO sales and account deliverables are met.

The role equips staff with product knowledge, selling skills, and HMO process understanding, while overseeing accurate order fulfillment.

You will coach cross‑functional teams and optimize SOPs to ensure timely, high‑quality service across the sales lifecycle.

Qualifications

• 3–5+ years in quota-bearing sales or sales operations.
• 2–4+ years managing order processing, client fulfillment, inventory/service delivery, or onboarding workflows.
• 2+ years leading peer-shadowing, SOP delivery, or onboarding new sales and operations hires.
• 1–3 years leading cross-functional or hybrid teams (sales reps, dispatch/fulfillment coordinators, or account managers).
• Bachelor’s degree in Business, Supply Chain/Logistics, Operations, Marketing, or equivalent practical industry experience.

Responsibilities

• Develop and implement training programs for the Sales team.
• Oversee timely fulfillment of HMO sales and account requirements.
• Ensure product knowledge and selling skills across the team.
• Coach and mentor staff, improving process adoption.

Skills

Quota-bearing sales

Sales operations

Order fulfillment

Coaching / training

Education

Bachelor’s degree in Business or related field

Job description

The Sales Training and Fulfillment Manager is responsible for developing and implementing effective training programs for the Sales team while overseeing the proper and timely fulfillment of HMO sales and account requirements. The role ensures that Sales personnel are equipped with the necessary product knowledge, selling skills, and understanding of HMO processes, while ensuring that client requirements and account deliverables are accurately processed and completed.

Commercial Sales Track Record: 3–5+ years in quota-bearing sales or sales operations, demonstrating a solid grasp of deal lifecycles, pipeline staging, and closing mechanics.

Fulfillment & Operations Background: 2–4+ years managing order processing, client fulfillment, inventory/service delivery, or customer onboarding workflows.

Operational Coaching (Non-HR): 2+ years leading peer-shadowing, workflow training, standard operating procedure (SOP) delivery, or onboarding new sales and operations hires.

Supervisory / Management: 1–3 years leading cross-functional or hybrid teams (sales reps, dispatch/fulfillment coordinators, or account managers).

Education: Bachelor’s degree in Business, Supply Chain/Logistics, Operations, Marketing, or equivalent practical industry experience.