Sales Technician

IWAREHOUSE CORPORATION; Cadiz; Presencial; PHP 180.000 - 280.000; Jornada completa

Descripción de la vacante

IWAREHOUSE CORPORATION is seeking a Sales Technician to provide technical support and promote laptop, computer, and mobile device products. You will assist customers, demonstrate features, and troubleshoot devices while aiming to meet sales targets.

The role emphasizes strong product knowledge, customer service, and the ability to translate technical details into simple explanations. Weekend and holiday shifts may be required, with opportunities to upsell warranties and accessories.

Formación

• Graduate of Information Technology, Computer Engineering, Electronics, or related course; vocational grads with relevant experience may apply.
• Knowledgeable in computer hardware, software, mobile devices, and troubleshooting.
• Strong communication, customer service, and selling skills.
• Able to explain technical information clearly and simply.
• Willing to work on weekends, holidays, and assigned schedules.
• Experience in computer repair, technical support, or retail sales preferred.

Responsabilidades

• Assist customers in selecting laptops, computers, mobile devices, and accessories.
• Demonstrate product features and provide technical explanations.
• Perform basic troubleshooting, installation, software setup, and device configuration.
• Conduct product diagnostics and recommend appropriate solutions.
• Process sales transactions and ensure accurate product documentation.
• Promote warranties, accessories, and other value-added products and services.
• Coordinate repairs, warranty concerns, and RMA requests when necessary.
• Maintain product displays and ensure cleanliness and organization of the work area.
• Achieve individual sales targets and contribute to branch sales goals.
• Keep up to date with new products, technologies, and company promotions.

Conocimientos

Technical knowledge

Customer service

Selling skills

Communication

Educación

IT/CE/Electronics degree

Descripción del empleo

We are looking for a Sales Technician to provide technical support to customers while promoting and selling laptops, computers, mobile devices, and related products. The ideal candidate has strong technical knowledge, excellent customer service skills, and the ability to recommend the right solutions based on customer needs.

Responsibilities

• Assist customers in selecting laptops, computers, mobile devices, and accessories.

• Demonstrate product features and provide technical explanations.

• Perform basic troubleshooting, installation, software setup, and device configuration.

• Conduct product diagnostics and recommend appropriate solutions.

• Process sales transactions and ensure accurate product documentation.

• Promote warranties, accessories, and other value-added products and services.

• Coordinate repairs, warranty concerns, and RMA requests when necessary.

• Maintain product displays and ensure the cleanliness and organization of the work area.

• Achieve individual sales targets and contribute to branch sales goals.

• Keep up to date with new products, technologies, and company promotions.

Qualifications

• Graduate of Information Technology, Computer Engineering, Electronics, or a related course. Vocational graduates with relevant experience are encouraged to apply.

• Knowledgeable in computer hardware, software, mobile devices, and troubleshooting.

• Good communication, customer service, and selling skills.

• Able to explain technical information in a clear and simple manner.

• Willing to work on weekends, holidays, and assigned schedules.

• Experience in computer repair, technical support, or retail sales is preferred.