SALES TECHNICIAN

Joneco Tech Marketing Corp.; South Cotabato; On-site; PHP 200,880 - 312,480; Full time

Job summary

Joneco Tech Marketing Corp. in the Philippines seeks an IT support technician to assist customers with hardware and peripherals inquiries and to diagnose issues. You will guide clients on optimal product use and troubleshoot hardware and software problems.

Responsibilities include assembling/disassembling laptops and related equipment, and maintaining inventory for repairs in a fast-paced environment.

Qualifications

• Diploma in IT or related field with Tesda NCII.
• 0–2 years of experience.
• Proficient in troubleshooting hardware and software issues.
• Knowledgeable in assembling and disassembling laptops.
• Strong communication skills and customer-oriented mindset.

Responsibilities

• Assist customers with inquiries regarding computer hardware and peripherals.
• Diagnose and troubleshoot hardware and software issues.
• Assemble and disassemble laptops and other computer equipment as needed.
• Provide technical support and guidance to clients for optimal product use.
• Maintain an inventory of parts and supplies, ensuring availability for repairs.

Skills

Troubleshooting hardware

Assembling & disassembling laptops

Education

Diploma in IT or related field with Tesda NCII

Job description

Description

• Assist customers with their inquiries regarding computer hardware and peripherals.


• Diagnose and troubleshoot technical issues related to both hardware and software.


• Assemble and disassemble laptops and other computer equipment as needed.


• Provide technical support and guidance to clients for optimal product use.


• Maintain an inventory of parts and supplies, ensuring availability for repairs.

Requirements

• Educational Qualifications: Diploma in I.T or a related field. with Tesda NCII


• Experience Level: 0–2 years.


• Skills and Competencies: Proficient in troubleshooting hardware and software issues.


• Skills and Competencies: Knowledgeable in assembling and disassembling laptops.


• Qualities and Traits: Strong communication skills and a customer-oriented mindset.


• Working Conditions: Ability to work in a fast-paced environment with varying levels of customer interaction.