Sales Technical Support

Asia Peopleworks Inc.; Laguna; On-site; PHP 279,000 - 390,600; Full time

Job summary

A prominent staffing agency seeks an experienced administrative support professional in Laguna to coordinate various tasks including TCS activities and documentation processes. Applicants should possess a 4-year college degree and have 1 to 2 years of experience in admin and technical roles related to cars. Proficiency in MS Office and dealership experience is preferred. The role involves regular reporting and support coordination, ensuring organizational efficiency within the team.

Qualifications

• Must be a 4-year college graduate.
• 1 to 2 years of experience in administrative and technical work related to cars.
• With dealership and claims experience.
• Proficient in MS Office.

Responsibilities

• Provide day-to-day administrative support for TCS activities.
• Maintain and update monitoring files/trackers.
• Assist with documentation and clerical processing.
• Consolidate updates from dealers and internal teams.
• Prepare regular status summaries/reports.
• Provide administrative support for field quality.
• Assist with audit support and invoice monitoring.
• Help coordinate trainings and meetings.
• Perform other related administrative tasks.

Skills

Administrative support

MS Office proficiency

Technical work related to cars

Education

4-year college degree

Job description

Responsibilities

• Provide day-to-day administrative support for TCS activities (Warranty, Field Quality, and Technical), ensuring smooth coordination and timely follow-through of routine tasks.
• Maintain and update monitoring files/trackers (e.g., claim status, payment summaries, incident/quality items, and other logs) and keep shared folders organized and audit ready.
• Assist with documentation and clerical processing (encoding, filing, archiving, and routing of requests for checking/approval) following standard procedures.
• Consolidate updates from dealers, internal teams, and partners; perform basic follow-ups and elevate pending issues to the assigned lead when needed.
• Prepare regular status summaries/reports and simple presentations highlighting progress, pending items, and next steps.
• Provide administrative support field quality / parts retrieval coordination by tracking updates, organizing lists, and assisting in reporting.
• Assist with audit support and invoice/transaction monitoring by updating trackers, organizing supporting files, and flagging missing/pending items.
• Help coordinate trainings and meetings (scheduling, attendance tracking, and distribution of materials/notes).
• Perform other related administrative tasks as assigned to support team priorities.

Job Requirements

• Must be a 4-year college graduate.
• 1 to 2 years of experience in administrative and technical work related to cars.
• With dealership and claims experience.
• Proficient in MS Office.

Working Location

City of Santa Rosa, Laguna, Philippines