Sales Team Leader | AU Account | Up to 80k

OutForce Inc.; Taguig; Presencial; PHP 700.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

HMO coverage

20 days annual leave

Engaging team activities

Descripción de la vacante

OutForce Inc. is looking for a Team Leader for their sales team to drive performance and support team members in a call center environment. Your role will focus on daily sales calls, coaching, and ensuring quality standards while maintaining high performance.

You will work onsite in Bonifacio Global City, Taguig City, and enjoy a competitive compensation package, flexible time off, and engaging team activities, making it a great place to build a career.

Formación

• Proven sales performance, with experience in a call center environment.
• Strong leadership and coaching skills to develop team members.
• Familiarity with CRM tools and sales performance metrics.

Responsabilidades

• Conduct daily sales calls to meet personal and team targets.
• Coach and support team members to enhance performance.
• Monitor call volumes and ensure CRM compliance.

Conocimientos

Sales performance

Team leadership

Coaching

Call quality monitoring

CRM compliance

Herramientas

HubSpot

AI sales platform

Descripción del empleo

OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers.

We partner with companies around the world, providing dedicated offshore professionals who work as an extension of our clients’ teams.

Unlike traditional outsourcing models, our people are fully embedded into their client’s business, creating meaningful work, stronger collaboration, and long-term career opportunities.

We are proud to be:

• Great Place to Work® Certified
• HR Asia Best Companies to Work for in Asia 2025
• HR Asia Most Caring Company Award 2025
• HR Asia Diversity, Equity & Inclusion Award 2025

At OutForce, we invest in our people through career growth opportunities, flexible work environments, supportive leadership, and a culture built on trust, collaboration, and continuous improvement.

As a tech-enabled, people-powered company, we are committed to helping our employees grow alongside some of the world’s most exciting businesses.

Join OutForce and build your future with one of Asia’s best workplaces.

About the Team You’ll Join:

Our client is a national Australian dental franchise group specializing in All-on-4 dental implant procedures. The treatment provides patients who may otherwise rely on dentures with a permanent implant‑supported solution, helping them regain confidence, function and quality of life.

Job Overview:

Employment type: Full time

Shift: AU Hours

Work setup: ONSITE - The Curve, 32nd Street corner 3rd Avenue, Bonifacio Global City, Taguig City

What we offer:

• Competitive compensation package aligned with your skills and experience
• Comprehensive HMO coverage, including a free dependent on Day 1
• Employee referral program with rewarding incentives
• 20 days of annual leave, giving you flexibility to manage your time
• Engaging team activities and events to keep work enjoyable
• Build strong, high-impact connections with key stakeholders across the business
• Take part in client engagement initiatives to elevate your professional experience.

Role Overview:

This is a hands‑on sales leadership role. The Team Leader is expected to maintain strong personal sales performance while supervising, coaching and supporting the broader call centre team.

What you’ll be working on:

• Conduct daily sales calls and meet personal call volume and booked consultation targets.
• Monitor team call volumes, contact rates and booked consultation conversion.
• Coach and support team members to improve sales performance and call quality.
• Review calls in the AI sales platform to ensure appointments are properly sales-qualified.
• Ensure team members complete required practice hours in the sales training simulator.
• Monitor speed-to-lead, follow‑up activity and CRM compliance in HubSpot.
• Provide feedback to the Australian marketing team on lead volume, lead quality and customer trends.
• Assist with onboarding and training new team members.
• Meet weekly with the Executive General Manager and Marketing Manager to review lead flow, call performance and appointment conversion.
• Maintain a high‑performance, accountable and supportive team culture.

Key Performance Indicator:

Personal and team call volume, speed-to-lead, booked consultation rate, qualified consultation rate, show rate, call quality and CRM compliance.