Sales Support Analyst

Nityo Infotech Inc.; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A technology services company in Quezon City is seeking a candidate for a Sales Support role. You will provide critical assistance to Sales Operations, managing Salesforce inquiries and collaborating with internal teams. Ideal candidates will have experience in Sales Operations or Deal Desk environments, proficiency in Salesforce, and strong analytical skills. A proven track record of effective collaboration and problem-solving in fast-paced settings is essential. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Prior experience in Sales Operations or a Deal Desk/Support Desk environment.
• Experience with Salesforce and its administration is highly preferred.
• Strong ability to manage repetitive tasks efficiently.

Responsibilities

• Provide support to Sales Operations and Deal Desk functions.
• Act as a primary contact for complex Salesforce inquiries.
• Collaborate with internal teams for seamless sales support.

Skills

Sales Operations

Salesforce Support/Administration

Problem-Solving

Cross-Functional Collaboration

Basic SQL

Basic Tableau

Communication Skills

Tools

Google Suite

Microsoft Suite

Salesforce

Job description

Key Responsibilities:

• Provide comprehensive support to Sales Operations and Deal Desk functions.
• Manage and execute repetitive task support workflows with high efficiency and accuracy.
• Act as a primary point of contact for complex Salesforce field inquiries, providing clear and actionable process guidance.
• Collaborate effectively with diverse internal teams to ensure seamless sales support and operational alignment.
• Assist Account Executives directly with sales-related queries and technical support, ensuring professional and direct interactions.

Qualifications:

• Prior experience working within Sales Operations or a Deal Desk/Support Desk function.
• Prior experience in Sales operations or a deal desk environment.
• Skilled in utilizing the Google and Microsoft Suites, along with strong technical skills in salesforce support/administration, basic SQL, and basic Tableau.
• Deep experience with Salesforce; a background in Salesforce administration or development is highly preferred.
• Ability to effectively answer complex salesforce field inquiries and provide clear, actionable process guidance.
• Strong skills in cross-functional collaboration with diverse internal teams.
• Proven problem-solving and analytical ability within a high‑paced Sales environment.
• Comfort and efficiency in managing repetitive task support workflows.
• Strong communication skills and the ability to interact professionally and directly with Account Executives (AEs)