Sales Support

Acquire.AI; Pasig, Hinoba-an; On-site; PHP 300,000 - 420,000; Full time

Job summary

Acquire Intelligence is seeking a Sales Support Specialist to ensure smooth consignment and sales workflows across multiple platforms. You will manage high-volume, repeatable tasks while supporting projects and cross‑functional needs, always upholding SOPs and accuracy.

The ideal candidate has at least 2 years in data entry, customer service, or sales support, with strong Excel, Salesforce, and Mercury systems skills.

Qualifications

• 2+ years in data entry, customer service, or sales support operations.
• Experience in high-volume, deadline-driven environments with SOPs.
• Proficient in Excel with formulas and lookup functions and multi-system navigation.

Responsibilities

• Process consignments across multiple selling platforms and internal systems.
• Create and update customer, inventory, and sales records with accuracy.
• Provide overflow project support and assist cross-functional teams as needed.
• Maintain documentation in Salesforce and related systems and ensure timely communications.

Skills

Data Entry

Customer Service

Sales Support

Administrative Operations

Attention to detail

Time management

Education

High School Diploma

Associate's degree

Bachelor's degree

Tools

Salesforce

Mercury systems

Microsoft Excel

Outlook

Microsoft Teams

SharePoint

Job description

# **SALES SUPPORT SPECIALIST**Onsite | Ortigas | Night Shift **Keep high-volume sales operations moving with accurate, organized, and efficient support across every stage of the consignment process.** As a Sales Support Specialist, you will manage repeatable sales support workflows across multiple platforms and systems while supporting projects, overflow requirements, and cross-functional operational needs. # **COMPANY OVERVIEW**At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. # **WHY JOIN THE A-TEAM?**Come for a career, stay for the fun!**Here’s what’s waiting for you:*** HMO coverage for you and your family* Epic Yearly Kick-Off Parties with major giveaways* Recognition through our Value Awards — we celebrate your wins* Real career growth with opportunities for internal promotions* Meaningful work with talented and supportive teams**Your future matters:*** 900+ internal promotions every year* Access to 2,700+ leadership training courses**Extra rewards along the way:*** 14th Month Pay after 5 years of continuous service* Employee Referral Program — earn up to ₱42,000 per successful hire**Enjoy work-life balance:*** 24 Paid Time-Off Credits annually, with leave credits convertible to cash* Paid Birthday Leave — celebrate your day your way # **ROLE SNAPSHOT**The Sales Support Specialist ensures the smooth execution of consignment and sales support processes across multiple platforms and systems, with approximately 80% of the role focused on facilitating the consignment process and 20% on project support and overflow assistance. The role manages high-volume, repeatable tasks that fluctuate with sales cycles and seller demands while maintaining accuracy, efficiency, and compliance with operational procedures. # **WHAT YOU’LL DO****Consignment & Sales Support Operations*** Process and manage consignments across multiple selling platforms and internal systems.* Create, update, and maintain accurate customer, inventory, and sales records.* Support asset onboarding, listings, relisting activities, and package management.* Coordinate updates for live and online asset activity using standardized communication templates.* Ensure all transactions, documentation, and workflows comply with established SOPs.* Monitor task queues and email-based assignments to ensure timely completion.* Provide status updates and completion notifications to stakeholders and coordinators.* Assist with inventory management, pricing updates, auction support, and seller cost management.* Support contract documentation and record maintenance within Salesforce and related systems.* Maintain high levels of productivity and accuracy in a deadline-driven environment.**Project Support & Cross-Functional Assistance*** Provide overflow support for coordinators and operational teams during peak periods.* Assist in process improvement initiatives and strategic operational projects.* Participate in training sessions, workflow updates, and continuous improvement activities.* Collaborate with internal departments to ensure efficient execution of sales operations.* Support special projects and ad hoc operational requests as assigned. # **A BIT ABOUT YOU****Education*** High School Diploma required.* Associate’s or Bachelor’s degree is an advantage.**Work Experience*** Minimum of 2 years of experience in one or more of the following:Data EntryCustomer ServiceAccountingSales Support or Administrative Operations**Technical Skills*** Proficiency in Microsoft Excel, including formulas and VLOOKUP functions.* Working knowledge of Outlook, Microsoft Teams, and SharePoint.* Experience using Salesforce and Mercury systems preferred.* Ability to navigate multiple systems and platforms simultaneously.**Core Competencies*** Strong attention to detail and data accuracy.* Excellent organizational and time-management skills.* Ability to prioritize tasks effectively in a fast-paced environment.* Strong process adherence and ability to follow SOPs consistently.* Comfortable handling high-volume workloads with tight deadlines.* Strong written communication and coordination skills.* Ability to adapt to changing business needs and operational priorities. # **CORE VALUES**We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:* **Curious and Clever:** Smart questions spark smart solutions* **Entrepreneurial Energy:** Think like an owner. Solve like a founder* **Fast with Intent:** We move fast and deliver real results* **Laugh and Learn:** We don’t take ourselves too seriously, just our results