Sales Support
AIPI Acquire Intelligence Philippines Inc.
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Benefits offered by this job
Job summary
Acquire Intelligence Philippines Inc. is seeking a Sales Support Specialist to ensure smooth consignment and sales workflows across multiple platforms.
The role focuses on high-volume, repeatable tasks while supporting projects and overflow work in a fast-paced environment. The ideal candidate has at least 2 years in data entry, customer service, or sales support, with strong Excel skills (including VLOOKUP) and familiarity with Salesforce and Mercury systems.
Qualifications
- High School Diploma required.
- Minimum of 2 years of experience in data entry, customer service, accounting, or sales support/administrative operations.
- Proficiency in Microsoft Excel (formulas, VLOOKUP) and familiarity with Outlook, Teams, SharePoint; Salesforce and Mercury systems preferred.
Responsibilities
- Support consignment and sales processes across platforms and internal systems.
- Create, update, and maintain customer, inventory, and sales records.
- Provide overflow project support and assist with operational tasks during peak periods.
Skills
Education
Tools
Job description
Onsite | Ortigas | Night Shift
Keep high-volume sales operations moving with accurate, organized, and efficient support across every stage of the consignment process. As a Sales Support Specialist, you will manage repeatable sales support workflows across multiple platforms and systems while supporting projects, overflow requirements, and cross-functional operational needs.
At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
- HMO coverage for you and your family
- Epic Yearly Kick-Off Parties with major giveaways
- Recognition through our Value Awards — we celebrate your wins
- Real career growth with opportunities for internal promotions
- Meaningful work with talented and supportive teams
- Your future matters: 900+ internal promotions every year
- Access to 2,700+ leadership training courses
- Extra rewards along the way: 14th Month Pay after 5 years of continuous service
- Employee Referral Program — earn up to ₱42,000 per successful hire
- Enjoy work-life balance: 24 Paid Time-Off Credits annually, with leave credits convertible to cash
- Paid Birthday Leave — celebrate your day your way
The Sales Support Specialist ensures the smooth execution of consignment and sales support processes across multiple platforms and systems, with approximately 80% of the role focused on facilitating the consignment process and 20% on project support and overflow assistance. The role manages high-volume, repeatable tasks that fluctuate with sales cycles and seller demands while maintaining accuracy, efficiency, and compliance with operational procedures.
- Consignment & Sales Support Operations Process and manage consignments across multiple selling platforms and internal systems.
- Create, update, and maintain accurate customer, inventory, and sales records.
- Support asset onboarding, listings, relisting activities, and package management.
- Coordinate updates for live and online asset activity using standardized communication templates.
- Ensure all transactions, documentation, and workflows comply with established SOPs.
- Monitor task queues and email-based assignments to ensure timely completion.
- Provide status updates and completion notifications to stakeholders and coordinators.
- Assist with inventory management, pricing updates, auction support, and seller cost management.
- Support contract documentation and record maintenance within Salesforce and related systems.
- Maintain high levels of productivity and accuracy in a deadline-driven environment.
- Provide overflow support for coordinators and operational teams during peak periods.
- Assist in process improvement initiatives and strategic operational projects.
- Participate in training sessions, workflow updates, and continuous improvement activities.
- Collaborate with internal departments to ensure efficient execution of sales operations.
- Support special projects and ad hoc operational requests as assigned.
High School Diploma required. Associate’s or Bachelor’s degree is an advantage.
Minimum of 2 years of experience in one or more of the following:
- Data Entry
- Customer Service
- Accounting
- Sales Support or Administrative Operations
Proficiency in Microsoft Excel, including formulas and VLOOKUP functions. Working knowledge of Outlook, Microsoft Teams, and SharePoint. Experience using Salesforce and Mercury systems preferred. Ability to navigate multiple systems and platforms simultaneously.
- Strong attention to detail and data accuracy.
- Excellent organizational and time-management skills.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Strong process adherence and ability to follow SOPs consistently.
- Comfortable handling high-volume workloads with tight deadlines.
- Strong written communication and coordination skills.
- Ability to adapt to changing business needs and operational priorities.
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions Entrepreneurial Energy: Think like an owner. Solve like a founder Fast with Intent: We move fast and deliver real results Laugh and Learn: We don’t take ourselves too seriously, just our results
What are you waiting for? Come for a career, stay for the fun! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquire.ai. Please refer to our Privacy Policy at https://acquire.ai/ph/privacy-policy/
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