Sales Specialist

Emapta Global; Mandaluyong; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

HMO coverage

Salary advance

Upskilling academy

Office gym access

Lifestyle perks

Annual leave

Mentorship

Global exposure

Job summary

Emapta Philippines is seeking a Sales Specialist to convert prospects from outreach to purchase, maintain CRM discipline, and provide post-sale support. You’ll manage pipelines, drive conversions, and ensure accurate customer interactions while earning competitive commissions and career growth on an international platform.

Join a global career-driven environment with mentorship, ongoing development through Emapta Academy, and strong benefits including HMO, salary advances, and gym access at

Qualifications

• 1+ year in Sales Agent/Advisor or similar role.
• Proficiency in sales processes, CRM, pipeline tracking, and collections.
• Ability to engage prospects and guide them through the sales process.
• Strong communication across email, chat, phone, and video.
• Collaborative and proactive with target-driven mindset.

Responsibilities

• Manage leads and customer records in the CRM.
• Respond quickly to inquiries with follow-up via calls, messages, email, and video.
• Qualify prospects and guide them through sales and payment processes.
• Pursue individual and team targets while following procedures.
• Maintain accurate customer profiles, payments, and registrations.
• Update sales reports, forecasts, and pipeline data.
• Prepare closing and onboarding communications using templates.
• Monitor pre-conversion and post-sale records for accuracy.
• Generate weekly non-payment reports and assist payment follow-ups.
• Process account changes and continuation requests.
• Support referral campaigns to drive opportunities.
• Resolve post-sale questions promptly.

Skills

Sales processes

CRM systems

Prospect engagement

Communication

Team collaboration

Tools

CRM software

Job description

Turn Sales Expertise Into Stronger Revenue and Customer Growth

Bring proven sales experience into a role where strong communication, CRM discipline, and consistent follow-through directly influence commercial results. As a Sales Specialist, you'll manage prospects from initial outreach through conversion, payment follow-up, and post-sale support while keeping records, pipelines, and customer interactions accurate and current. With a competitive commission structure and Emapta's global career platform, you can grow your earning potential, strengthen your sales expertise, and build a stable long-term career with international exposure and continuous development.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Ortigas
• Competitive Salary Package
• Competitive Performance-Based Commission Structure
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Mentorship and exposure to global leaders and teams
• Diverse and supportive work environment

Qualifications

• At least 1 year of experience as a Sales Agent, Sales Advisor, or in a similar sales role
• Proficiency in sales processes, CRM systems, pipeline tracking, payment monitoring, and collections management
• Proven ability to engage prospective customers, present products or services clearly, and guide them through the sales process
• Strong communication skills across email, messaging platforms, phone calls, video calls, and meetings
• Ability to address customer concerns, maintain strong relationships, and support retention and engagement
• Strong collaboration skills, with experience coordinating across teams, supporting new team members, and contributing to process improvements
• Results-oriented and proactive, with a strong focus on achieving individual and team performance targets

Responsibilities

• Manage leads, customer records, and sales activity accurately within the CRM
• Respond quickly to new inquiries and maintain consistent follow-up through phone, messaging, email, and video calls
• Qualify prospects, explain relevant offerings, and guide them through the sales and payment process
• Work toward individual, team, and business sales targets while following established procedures
• Maintain accurate customer profiles, payment records, supporting documents, and system registrations
• Update sales reports, forecasts, trackers, and pipeline information regularly
• Prepare closing and onboarding communications using approved templates and sales materials
• Monitor pre-conversion and post-sale records to ensure information remains complete and current
• Generate weekly non-payment reports and support payment-related follow-up activities
• Process account changes, withdrawals, reactivations, and continuation requests accurately
• Support referral and incentive campaigns designed to drive additional opportunities
• Resolve customer questions and post-sale concerns promptly and professionally

Join the Top 1% Talent. A Better Career. A Better Life.

Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.