Sales Specialist

South Sky Dragon Wellness Corp.; Laguna; On-site; PHP 167,000 - 446,000; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Employee Recognition Program

Employee Discount

Job Training

Bereavement Leave

Birthday Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

South Sky Dragon Wellness Corp. seeks a Sales Specialist to drive revenue through chat, calls, and in-person interactions across online and offline channels. You will promote products, handle orders, and build lasting customer relationships to ensure repeat business.

The role emphasizes strong communication, a customer-oriented approach, and the ability to multitask in a fast-paced retail/e-commerce setting, with opportunities for performance bonuses and recognition programs.

Qualifications

• Management graduate or related course required.
• Experience in sales, retail, or e-commerce preferred.
• Strong communication and interpersonal skills essential.
• Customer-oriented with a positive and engaging personality.
• Sales-driven and goal-oriented mindset.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of online selling platforms (Shopee, Lazada, TikTok) is an advantage.

Responsibilities

• Actively engage with customers through chat, calls, and/or in-person interactions.
• Promote and sell company products to meet/exceed sales targets.
• Respond promptly to customer inquiries, concerns, and complaints.
• Process orders accurately and coordinate with fulfillment for timely delivery.
• Recommend products based on customer needs and preferences.
• Maintain up-to-date knowledge of product features, promotions, and pricing.
• Monitor and follow up on pending orders and customer inquiries.
• Build and maintain strong customer relationships to encourage repeat purchases.
• Prepare daily/weekly sales reports as required.

Skills

Communication

Interpersonal skills

Customer oriented

Sales driven

Multitasking

Online platforms

Education

Management graduate or related course

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Employee Recognition Program

Government Mandated Benefits

Employee Discount

Professional Development

Job Training

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

The Sales Specialist is responsible for driving revenue growth by engaging with customers, closing sales, and delivering excellent customer service across various sales channels (online and/or offline). This role involves product promotion, order processing, and maintaining strong customer relationships to ensure repeat business and customer satisfaction.

Key Responsibilities:

• Actively engage with customers through chat, calls, and/or in-person interactions
• Promote and sell company products effectively to meet and exceed sales targets
• Respond promptly to customer inquiries, concerns, and complaints
• Process orders accurately and coordinate with the fulfillment team for timely delivery
• Recommend products based on customer needs and preferences
• Maintain up-to-date knowledge of product features, promotions, and pricing
• Monitor and follow up on pending orders and customer inquiries
• Build and maintain strong customer relationships to encourage repeat purchases
• Prepare daily/weekly sales reports as required

Qualifications:

• Management graduate or any related course
• With experience in sales, retail, or e-commerce is preferred
• Strong communication and interpersonal skills
• Customer-oriented with a positive and engaging personality
• Sales-driven and goal-oriented
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of online selling platforms (Shopee, Lazada, TikTok) is an advantage

HR Officer South Sky Dragon Wellness Corp.