Sales Representative (Active Pool)

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Health insurance

13th month pay

Wellness leave

Career growth program

Flexible workplace

Job summary

Clark Outsourcing in Clark Pampanga is seeking a Sales Representative to support sales inquiries, assist end users, and guide the sales process with accurate quotations and strong service. You will interact via phone and email to ensure high customer satisfaction.

The role emphasizes proactive follow-up, product knowledge maintenance, and collaboration with cross-functional teams to maximize sales opportunities.

Qualifications

• Experience in sales or customer service role.
• Excellent attention to detail and organization to manage multiple quotations.
• Proficient with quotation and CRM software; quick learner of new systems.
• Strong communication skills (written and verbal) with customers and colleagues.
• Strong numerical ability for pricing and markup calculations.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Conduct fact-finds to understand customer needs.
• Prepare accurate quotations and visuals based on requirements.
• Identify upsell and cross-sell opportunities with customers.
• Recommend best-selling products and offer price breaks.
• Maintain accuracy in quoting, pricing, and supplier selection.
• Proactively follow up to build customer accounts and convert leads.
• Keep product and supplier knowledge up to date.
• Monitor quotation metrics to meet or exceed targets.
• Collaborate with sales, procurement, and marketing to maximise leads.

Skills

Sales experience

Customer service

CRM software

Communication skills

Quotations/pricing

Attention to detail

Team collaboration

Tools

Quotation software

Job description

Position Title: Sales Representative

Work Set Up: On-Site

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

As a Sales Representative, you will support sales inquiries, assist end users, and guide the sales process by providing recommendations. Strong communication via phone and email is essential, along with a focus on accuracy, timely task completion, and high-quality service. Your primary goal is to ensure excellent service standards and maintain high customer satisfaction.

What Youll Do:

• Respond to customer inquiries and requests promptly and professionally
• Complete fact finds with customers when necessary to understand the customers needs and requirements
• Prepare accurate and comprehensive quotations and visuals for customers based on their requirements
• Identify potential opportunities to upsell and cross sell with every customer
• Recommend our best-selling products, offer additional products and price breaks
• Maintain a high level of accuracy and attention to detail in all aspects of the quotation and artwork process, including correct item quoting, supplier selection, and appropriate markup
• Proactivity touch base with customers on a regular basis with the view to build customer accounts. Convert leads into sales handling potential objects which may arise
• Continuously update and maintain product and supplier knowledge, staying informed about pricing, best selling products, upcoming events and changes in offerings
• Monitor and track quotation metrics, including the number of leads quoted and the quality of quotes, to meet or exceed targets
• Collaborate with cross-functional teams, such as sales, procurement, and marketing, to gather necessary information to maximise the potential on every lead

What Were Looking For:

• Previous experience in a sales or customer service role, preferably in a related industry
• Excellent attention to detail and strong organizational skills to manage multiple quotations simultaneously
• Proficient in using quotation and CRM software, with the ability to learn new systems quickly
• Exceptional communication and interpersonal skills, both written and verbal, to effectively interact with customers and internal stakeholders
• Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup
• Ability to work effectively both independently and collaboratively within a team, prioritizing tasks in a fast-paced environment
• Display polite and professional communication via phone, chat and email at all times. Ensuring customer satisfaction is key
• Understanding of sales techniques and methodologies
• Highly motivated and target-driven individual with a passion for driving business growth
• Proactive and self-motivated, with a strong sense of urgency to meet customer needs and achieve targets

Why Youll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup --its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits:

HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work:

Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, swimming pool, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities:

We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits:

Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks:

Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition:

Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work -- it's about loving where you work. Ready to experience the best workplace ever We cant wait to welcome you to the team!