Sales Representative

Rippling, Inc.; Philippines; Remote; PHP 335,000 - 614,000; Full time

Job summary

SVS is connecting talented professionals in the Philippines with long-term opportunities in growing Australian businesses, offering a stable, remote role where your skills are valued and you can be an essential part of a great team.

The role focuses on developing and maintaining relationships with customers, identifying new sales opportunities, meeting targets, and coordinating order management with operations and finance teams.

Qualifications

• 1–2 years experience in customer service, preferably FMCG or retail.
• Familiar with CRM tools such as Salesforce, Pipedrive, HubSpot or equivalent.
• Strong understanding of customer service metrics, processes, and systems.

Responsibilities

• Develop and maintain strong relationships with existing customers and retailers.
• Identify new sales opportunities and actively pursue new accounts within assigned territories.
• Achieve or exceed monthly and annual sales targets.
• Ensure product availability and optimal placement within retail and customer outlets.
• Maintain regular communication with customers to understand their needs and support their business growth.

Skills

Customer service

Sales

CRM systems

Communication skills

Tools

Salesforce

Pipedrive

HubSpot

Job description

At SVS, we connect talented professionals in the Philippines with fantastic, long-term career opportunities within growing Australian businesses. We are passionate about creating a platform where your skills are valued and you can find a stable, remote role that allows you to become an essential part of a great team.

Specific Accountabilities

• Develop and maintain strong relationships with existing customers and retailers
• Identify new sales opportunities and actively pursue new accounts within assigned territories
• Achieve or exceed monthly and annual sales targets
• Ensure product availability and optimal placement within retail and customer outlets
• Maintain regular communication with customers to understand their needs and support their business growth

Order Management & Coordination:

• Ensure accurate and timely order processing and delivery coordination
• Work closely with operations, supply chain, and finance teams to ensure efficient order fulfilment
• Monitor stock levels with customers to avoid out-of-stock situations
• Support customers with product information, pricing updates, and promotional programs

Reporting & Performance Monitoring:

• Track sales performance against targets and provide regular reports to management
• Maintain accurate sales records and activity reports
• Analyse sales data to identify trends and opportunities for improvement
• Utilise the CRM platform to track sales and customer management

Stakeholder Management

Internal:

• Business Development Team
• Operations and Supply Chain Teams
• Finance (Accounts Receivable/Payable)

External:

• Key customers and retail partners

Education & Experience

• 1-2 years experience in customer service, preferably within FMCG or retail.
• Strong understanding of customer service metrics, processes, and systems (CRM tools such as Salesforce, Pipedrive, Hubspot or equivalent).

Behaviours & Attributes

• Customer-focused mindset with a passion for service excellence
• Excellent communication and interpersonal skills
• Analytical, detail-oriented, and data-driven
• Proactive, solution-focused, and resilient under pressure
• Ability to multitask and prioritise in a fast-paced environment
• Strong problem-solving and decision-making capabilities