Sales Representative

Topserve Service Solutions, Inc.; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading service solutions company in Metro Manila is seeking a Customer Service Representative. The role involves providing excellent customer service, maintaining customer relationships, and performing administrative tasks. Ideal candidates hold a Bachelor's Degree and possess strong communication skills. This position requires proficiency in MS applications and flexibility for mall hours. A customer-centric attitude and integrity are essential for success in this role.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Good verbal communication and negotiation skills.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Can encode with speed and accuracy.
• Proficient in MS applications (Word, Excel).
• Flexible for mall hours schedule.

Responsibilities

• Provide excellent customer service and assistance.
• Maintain relationships with customers by providing product information.
• Adhere to schedules, deadlines, and quotas.
• Accurately encode all data and confirm its accuracy.
• Perform administrative tasks like scheduling appointments.
• Coordinate with other departments.
• Perform other office tasks as assigned.

Skills

Customer service

Sales experience

Verbal communication

MS applications proficiency

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide excellent customer service to members of AAP and other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.


• Maintain relationships with current customers by providing them with product information and promotional offers.


• Adhere to and meet set schedules, deadlines and quotas.


• Accurately and efficiently encode all data; confirm that entered data accurately aligns with original documentation/requirements.


• Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments.


• Coordinate with other departments to ensure smooth operations.


• Perform any other office tasks as assigned by the AAP Main Membership Manager.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).


• Preferably with sales or customer service-related experience.


• Good verbal communication and negotiation skills.


• Exhibit an excellent sense of honesty, integrity and confidentiality.


• Can encode with speed and accuracy.


• Proficient in MS applications (Word, Excel).


• Flexible for mall hours schedule.