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NIU Professionals, Inc. is seeking a proactive Account Manager in Manila to maintain and nurture relationships with existing clients and coordinate with internal teams to ensure timely resolution of issues.
You will monitor client needs, identify upsell opportunities, and prepare accurate client reports. The role requires strong communication skills, a customer-focused approach, and the ability to manage multiple accounts independently.
Maintain and nurture relationships with existing clients.
Monitor client needs and provide solutions to ensure satisfaction.
Coordinate with internal teams to resolve client issues and follow up on orders.
Identify opportunities to upsell or cross-sell products/services.
Prepare client reports, updates, and maintain accurate records of interactions.
Support company sales goals by retaining and strengthening client accounts.
Qualifications
Experience in sales or account management is preferred.
Strong relationship-building and communication skills.
Customer-focused, organized, and proactive.
Able to work independently and manage multiple client accounts.