A financial services company in Cavite City seeks an individual to assist with loan consultant management. Responsibilities include handling consultant concerns, assisting with documentation, boosting sales engagement, recruiting, and escalating issues to supervisors. A strong background in sales and customer service will be beneficial. The role supports the objectives of the LC Relations Department.
Responsibilities
Handling and updating day-to-day loan consultant concerns.
Assisting with pre-screening documents for loans consultant.
Boosting sales engagement for assigned loan consultants.
Assisting in recruitment and onboarding of new loan consultants.
Escalating concerns and complaints to immediate supervisor.
Executing programs from LC Relations Department.
Performing other assigned tasks.
Job description
Handling and updating and assisting with day-to-day loan consultant concerns/queries.
Assisting BM's on pre-screening documents/requirements submitted by the loans consultant.
Boost sales engagement of assigned loan consultants per branch on delivering new/renewal accounts.
Assist in recruitment and onboarding of new loan consultants.
Escalate concerns , complaints, and other issues being encountered to the immediate supervisor for quick kills.
Assist/Execute programs implemented by LC Relations Department
Perform such other tasks as may be assigned from time to time.