Sales Productivity Analyst — CRM, Pricing & Orders

3M; Taguig; Presencial; PHP 480.000 - 760.000; Tempo integral

Resumo da vaga

3M is seeking a Sales Productivity professional to support sales operations, account setup, CRM data maintenance, pricing activities, and quotation work. You will collaborate with sales reps and cross-functional teams to ensure accurate data, timely responses, and smooth order handling across systems such as Salesforce and Vendavo.

The role requires at least two years in sales operations, strong English communication, and experience with CRM tools, data management, and reporting.

Qualificações

• Bachelor’s degree or higher from an accredited institution, completed and verified prior to start date.
• Minimum of two (2) years of relevant experience in sales operations, sales support, customer data management, analytics, or a related field.
• Working knowledge of Salesforce, CRM platforms, reporting tools, or enterprise business systems.
• Experience supporting sales operations activities, including order support, customer data maintenance, Salesforce updates, reporting, and issue resolution.
• Excellent written and verbal English communication skills, with the ability to communicate clearly and effectively with stakeholders.

Responsabilidades

• Support account creation activities, including setup and maintenance of Sales Rep Budget IDs, Sales Rep Home Address IDs, and customer address IDs.
• Process and manage Customer Onboarding Requests.
• Update and maintain customer contact information in Salesforce.
• Provide CRM support, including Command Center assistance and Salesforce access requests.
• Respond to questions related to the My Samples Tool.
• Support MDF fund requests, as applicable.
• Assist with paid order inquiries, including order status updates, expedite requests, and lines-down situations.
• Support pricing-related activities, including on-invoice Vendavo deals and off-invoice chargeback agreements.
• Handle price requests and support quotation activities for materials and TSD quotes.
• Collaborate with sales representatives and internal teams to resolve operational issues efficiently.
• Ensure accuracy, timeliness, and consistency in sales support processes.

Conhecimentos

Salesforce

CRM systems

Analytics

Reporting tools

English communication

Data management

Process improvement

Formação

Bachelor's degree

Ferramentas

Salesforce

Vendavo

My Samples Tool

Descrição da vaga

3M is seeking a Sales Productivity professional to support sales operations, account setup, CRM data maintenance, pricing activities, and quotation work. You will collaborate with sales reps and cross-functional teams to ensure accurate data, timely responses, and smooth order handling across systems such as Salesforce and Vendavo.

The role requires at least two years in sales operations, strong English communication, and experience with CRM tools, data management, and reporting.