Sales Ops & Support Specialist I

Vertiv (Philippines,) Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO

Bereavement Leave

Maternity & Paternity Leave

Parental Leave

Sick Leave

Special Leave for Women

Vacation Leave

Job summary

A leading global provider of critical digital infrastructure is seeking a Sales Operations and Support Coordinator I in Mandaluyong. The role involves providing sales support, managing order processing, and ensuring exceptional customer service. Candidates should possess a Bachelor's degree and experience in customer service. This is a full-time, on-site position offering a unique training opportunity within the sales organization.

Qualifications

• 2-year experience in Customer Service.
• 1-year experience with Vertiv Customer service environment.

Responsibilities

• Processes all IT solutions orders within required turnaround time.
• Handles review and release of EDI distribution stock orders.
• Identifies customer needs through communication and probing.
• Assists customers in handling, servicing, follow-up, and closure of issues.

Skills

Customer Focus

Action Oriented

High Attention to Detail

Good Communication Skills

Highly Organized with ability to multitask

Education

Bachelor’s Degree of any 4-year course

Job description

A leading global provider of critical digital infrastructure is seeking a Sales Operations and Support Coordinator I in Mandaluyong. The role involves providing sales support, managing order processing, and ensuring exceptional customer service. Candidates should possess a Bachelor's degree and experience in customer service. This is a full-time, on-site position offering a unique training opportunity within the sales organization.