Sales Operations & Customer Coordination Specialist

Fortress; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job summary

A leading company in Manila seeks an experienced Sales Support Specialist to handle sales paperwork, organize customer data, and communicate with clients. The ideal candidate should possess excellent organizational and communication skills, and have prior experience in sales or customer service. This is a full-time on-site position offering government-mandated benefits and opportunities for professional development.

Qualifications

• Previous experience in sales or customer service is required.

Responsibilities

• Handle sales paperwork, including quotes, contracts, and other forms.
• Organize and maintain customer databases and records.
• Prepare data entry tasks to aid in sales reports and sales performance.
• Communicate with customers regarding booking status, deliveries, and pick-up schedule availability.
• Respond to customer inquiries and resolve issues or concerns promptly.
• Coordinate with customers to ensure bookings are processed correctly and delivered on time.
• Assist the sales team with scheduling meetings, appointments, and follow-ups.
• Generate reports on sales trends, forecasts, and performance metrics.
• Act as a liaison between the sales team and other departments such as operations, finance, and management.

Skills

Strong organizational and time-management skills

Excellent communication and interpersonal skills

Proficiency in office software (Excel, Word)

Problem-solving ability and attention to detail

Ability to work under pressure and meet deadlines

Sales Training

Teamwork

Customer Relationship Management

Analytical Skills

Education

Bachelor’s degree in business, marketing, or related fields

Job description

A leading company in Manila seeks an experienced Sales Support Specialist to handle sales paperwork, organize customer data, and communicate with clients. The ideal candidate should possess excellent organizational and communication skills, and have prior experience in sales or customer service. This is a full-time on-site position offering government-mandated benefits and opportunities for professional development.