Sales Operations Team Lead: Data-Driven Coach & Optimizer

Satellite Office; Pasig; On-site; PHP 446,000 - 893,000; Full time

Job summary

Satellite Office in the Philippines is seeking a Sales Operations Supervisor to lead the Sales Operations team, drive process improvements, and ensure data-driven decisions align with business goals.

The role partners with Sales Leaders to optimize workflows, coach a small team of coordinators, and maintain strong performance metrics while adapting to changing priorities in a fast-paced environment.

Qualifications

• One to two years of experience in Sales Operations or a similar role.
• One to two years of leadership experience managing a team of three or more employees.
• Experience with CRM and ERP systems; Salesforce and Oracle E-Business Suite preferred.

Responsibilities

• Oversee daily operations of the Sales Operations team to ensure optimal resource utilization and adherence to company policies and procedures
• Drive process improvements to enhance efficiency, accuracy, and overall team performance
• Utilize reporting platforms to analyze trends, assess workload distribution, and support business objectives with data driven insights
• Act as the primary point of contact for communication with Account Managers and assigned Operations teams, ensuring seamless collaboration
• Maintain strong organizational discipline to manage multiple tasks while ensuring timely execution
• Provide continuous coaching, mentorship, and performance feedback to ensure the team meets and exceeds expectations
• Conduct performance evaluations and establish clear, measurable goals aligned with company objectives
• Foster a culture of accountability by defining KPIs and holding employees responsible for performance outcomes
• Proactively identify and address workload challenges, interpersonal conflicts, and performance concerns
• Develop employees by encouraging a growth mindset and commitment to ongoing professional development

Skills

Time Management

Prioritization

Organization

Attention to Detail

Customer Service

Salesforce

MS Office

Tools

Salesforce

Oracle E-Business Suite

Excel

PowerPoint

Outlook

Teams

Job description

Satellite Office in the Philippines is seeking a Sales Operations Supervisor to lead the Sales Operations team, drive process improvements, and ensure data-driven decisions align with business goals.

The role partners with Sales Leaders to optimize workflows, coach a small team of coordinators, and maintain strong performance metrics while adapting to changing priorities in a fast-paced environment.