Sales Operations Specialist - Salesforce & Commission Admin

HGS Offshore Staffing Solutions; Cebu City; On-site; PHP 420,000 - 720,000; Full time

Job summary

HGS Offshore Staffing Solutions is seeking an Operations Administration Specialist to support the Sales, Deal Desk, and Sales Operations functions. You will help manage commission administration, ensure data integrity across business systems, and assist with data reporting as part of a growing commercial operations team.

In this role you will gain exposure to Salesforce, CRM reporting, and process improvements, while collaborating with Accounts, Customer Service, Deal Desk, and Revenue

Qualifications

• Experience turning customer and internal requirements into process and sales administration.
• Strong understanding of operational business and sales administration tasks.
• Excellent time management and problem-solving abilities.

Responsibilities

• Assist with the administration of Sales Incentive (STI) and commission plans.
• Audit commission data and investigate discrepancies across Salesforce, billing, and commission systems.
• Support monthly and quarterly commission calculations and reporting.
• Maintain commission documentation and process guides.
• Conduct data quality reviews in Salesforce and other systems.
• Support account ownership changes, opportunity maintenance, and territory alignment.
• Identify process improvements and support automation in Sales Operations.
• Collaborate with Accounts, Customer Service, Deal Desk, and Revenue Operations to resolve issues.
• Assist with implementing new or enhanced sales policies and procedures.
• Provide sales team support to remove operational obstacles.

Skills

Sales administration

Data accuracy

Problem solving

Time management

Written communication

Prioritisation

Organisational skills

Tools

Salesforce

Excel

Word

PowerPoint

Job description

HGS Offshore Staffing Solutions is seeking an Operations Administration Specialist to support the Sales, Deal Desk, and Sales Operations functions. You will help manage commission administration, ensure data integrity across business systems, and assist with data reporting as part of a growing commercial operations team.

In this role you will gain exposure to Salesforce, CRM reporting, and process improvements, while collaborating with Accounts, Customer Service, Deal Desk, and Revenue