Sales Operations Manager (Hybrid) – AI-Driven Performance

Coins.ph; Manila; Hybrid; PHP 1,339,000 - 1,786,000; Full time

Job summary

Coins.ph, a pioneer in crypto, seeks an Operations Manager - Sales Management to support the Chief of Staff and Head of Global Sales. Based in Taguig City / Metro Manila with a hybrid setup, you will help run sales operations across markets and coordinate with Legal, Compliance, and internal teams.

You will monitor performance, build dashboards, analyze trends, and drive AI-enabled reporting to improve sales results.

Qualifications

• Experience in sales operations, commercial operations, business operations, analytics, or a similar role.
• Strong spreadsheet, dashboarding, and analytical ability; comfortable working with performance metrics.
• Highly organized, detail-oriented, and reliable with follow-through.
• Comfortable coordinating across distributed teams and multiple functions.
• Interest in AI-enabled workflows and willingness to use AI tools for automation and insight generation.
• Experience in fintech, payments, crypto, e-commerce, or high-growth technology is a plus.

Responsibilities

• Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks.
• Build and maintain accurate dashboards and recurring performance reports.
• Analyze sales trends and identify reasons for underperformance or process gaps.
• Track adoption and effectiveness of internal sales tools, including AI-enabled tools.
• Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements.
• Coordinate sales trainings, meetings, follow-ups, and operational communications.
• Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders.
• Maintain organized records, action trackers, and status updates across initiatives.
• Support broader commercial and strategic projects led by the Chief of Staff.

Skills

Spreadsheet skills

Dashboarding

Data analytics

Cross-functional coordination

AI tooling interest

Fintech/crypto experience

Job description

Coins.ph, a pioneer in crypto, seeks an Operations Manager - Sales Management to support the Chief of Staff and Head of Global Sales. Based in Taguig City / Metro Manila with a hybrid setup, you will help run sales operations across markets and coordinate with Legal, Compliance, and internal teams.

You will monitor performance, build dashboards, analyze trends, and drive AI-enabled reporting to improve sales results.