Sales Operations Leader: Salesforce & Funnel Excellence

HireKayana; Philippines; On-site; PHP 5,643,000 - 8,150,000; Full time

Job summary

HireKayana is seeking an experienced Sales Operations Manager to join our US-based client as their right hand to the VP of Sales. You will own the business process and the management system around Salesforce, diagnosing what’s happening in the commercial engine and driving improvements to adoption.

This role is a proven-operator position, not entry-level. You’ll build dashboards, standard work, and governance across CRM, ERP, and reporting, partnering with sales leadership to accelerate growth.

Qualifications

• Approximately 7+ years in Sales Operations or related roles.
• Hands-on Salesforce experience: reporting, dashboards, data management.
• Advanced Excel with strong data-analysis skills.
• Ability to translate data into management-ready insights.
• Strong written and verbal English with senior NA sales leaders.
• Owns process definitions, standards, and accountability.
• Experience in cross-functional coordination across Sales, Marketing, Finance.

Responsibilities

• Own and improve lead, opportunity, account, and funnel-management processes.
• Drive funnel hygiene, stage discipline, and data quality.
• Identify breakdowns and translate into corrective actions with sales leadership.
• Build and maintain dashboards, scorecards, and recurring reporting.
• Establish a single trusted source for commercial numbers and prepare reviews.
• Own Salesforce requirements and data governance with the administrator.
• Drive user adoption so Salesforce is the core way of work.
• Analyze conversion, aging, velocity, win/loss, and KPIs to identify growth limits.
• Coordinate across Sales, Marketing, Finance and other functions.

Skills

Sales Operations

Salesforce

Data analysis

Dashboards

English communication

Ownership & accountability

Cross-functional collaboration

Education

MBA

Six Sigma

Tools

Salesforce

Excel

ERP systems

AI tools

Job description

HireKayana is seeking an experienced Sales Operations Manager to join our US-based client as their right hand to the VP of Sales. You will own the business process and the management system around Salesforce, diagnosing what’s happening in the commercial engine and driving improvements to adoption.

This role is a proven-operator position, not entry-level. You’ll build dashboards, standard work, and governance across CRM, ERP, and reporting, partnering with sales leadership to accelerate growth.