Sales Operations Coordinator

Konektao Global BPO Corporation; Manila; Remote; PHP 446,000 - 714,000; Full time

Job summary

Konektao Global BPO Corporation is seeking a highly organized Sales & Operations Coordinator for a fully remote role. You will support both sales processes and day-to-day operational workflows while maintaining accurate reporting and CRM updates.

The ideal candidate has 3+ years in operations or sales operations, strong Excel/Google Sheets skills, and experience with CRMs like HubSpot, Salesforce, or Zoho. This role emphasizes cross-functional coordination and proactive process improvement.

Qualifications

• 3+ years in Operations, Sales Ops, or Admin support.
• Experience supporting both operational and sales workflows.
• Proficient in Google Sheets/Excel and reporting tools.
• Experience with CRM platforms (HubSpot, Salesforce, Zoho) is required.
• Excellent written and verbal English communication.
• Able to work independently in a fast-paced remote environment.
• Strong attention to detail and problem-solving abilities.
• Comfortable with cross-functional coordination.

Responsibilities

• Coordinate daily operational and administrative tasks across teams
• Support sales processes including lead tracking, CRM updates, pipeline management, and follow-ups
• Maintain accurate customer, sales, and operational records
• Generate reports, dashboards, and performance tracking summaries
• Assist with scheduling, task coordination, and workflow management
• Communicate with internal teams, clients, and stakeholders to ensure smooth operations
• Handle escalations, operational issues, and follow-through on action items
• Monitor KPIs and identify areas for process improvement
• Assist with onboarding, documentation, and SOP management
• Ensure operational accuracy and timely completion of tasks

Skills

3+ years of experience in Operations /

English communication skills

Organizational & multitasking

Independent work

Cross-functional coordination

Tools

HubSpot

Salesforce

Zoho

Google Sheets

Excel

Slack

Asana

ClickUp

Job description

Sales & Operations Coordinator (Remote)

About the Role

We are looking for a highly organized and proactive Sales & Operations Coordinator to support both sales processes and day-to-day operational workflows. This role plays a key part in ensuring smooth coordination between internal teams, customers, and leadership while maintaining accurate reporting, scheduling, CRM management, and operational execution.

The ideal candidate is detail-oriented, comfortable handling multiple priorities, and experienced in supporting fast-paced teams across operations and sales functions.

What You’ll Do

• Coordinate daily operational and administrative tasks across teams

• Support sales processes including lead tracking, CRM updates, pipeline management, and follow-ups

• Maintain accurate customer, sales, and operational records

• Generate reports, dashboards, and performance tracking summaries

• Assist with scheduling, task coordination, and workflow management

• Communicate with internal teams, clients, and stakeholders to ensure smooth operations

• Handle escalations, operational issues, and follow-through on action items

• Monitor KPIs and identify areas for process improvement

• Assist with onboarding, documentation, and SOP management

• Ensure operational accuracy and timely completion of tasks

Qualifications

• 3+ years of experience in Operations, Sales Operations, Operations Coordination, Administrative Support, or related roles

• Experience supporting both operational and sales-related workflows

• Strong proficiency in Google Sheets, Excel, and reporting tools

• Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar

• Strong organizational and multitasking skills

• Excellent written and verbal English communication skills

• Ability to work independently in a fast-paced remote environment

• Strong attention to detail and problem-solving abilities

• Comfortable handling multiple priorities and cross-functional coordination

Nice to Have

• Experience supporting US-based clients or remote teams

• Experience in logistics, staffing, BPO, SaaS, or service-based industries

• Familiarity with KPI tracking, reporting, and workflow automation

• Experience with Slack, Asana, ClickUp, or project management tools