Sales Operation Executive

GSS HR Solutions Private Limted; Philippines; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

GSS HR Solutions Private Limted is seeking a proactive Sales Operations Executive to support Commercial teams in executing sales operations, managing quotes, and servicing clients. The role covers opportunity management, pricing, renewals, and invoicing to ensure smooth sales cycles.

The ideal candidate will have experience in Sales Support/Operations, familiarity with Salesforce, strong attention to detail, cross-functional collaboration, and excellent communication skills.

Qualifications

• Experience in Sales Support/Operations/Administration.
• Familiarity with Salesforce (or similar CRM).
• Understanding of pricing processes and quote management.
• High level of attention to detail and organizational skills.
• Ability to work cross-functionally and manage multiple tasks.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Outlook).
• Knowledge of subscription-based business models.

Responsibilities

• Account & Opportunity Management: Manage and maintain deposit accounts.
• Verify and close Salesforce opportunities to support sales performance tracking.
• Complete and submit supplier onboarding and compliance forms as required.

Skills

Sales Support

Sales Operations

Sales Administration

CRM (Salesforce)

Pricing & Quote Management

Attention to detail

Organizational skills

Cross-functional teamwork

Communication skills

MS Office proficiency

Subscription-based models

Tools

Salesforce

Excel

Outlook

Job description

Job Title: Sales Operations Executive

We are seeking a proactive and detail-oriented Sales Operations Executive to support our Commercial teams by ensuring smooth and efficient execution of sales operations, accurate quote management, and effective client servicing. This role plays a vital part in the sales lifecycle, from opportunity management and pricing through to subscription renewals and invoicing.

Skills/knowledge required:

• Proven experience in Sales Support, Sales Operations, or Sales Administration role.
• Preferably familiarity with Salesforce (or similar CRM).
• Understanding of pricing processes and quote management.
• High level of attention to detail and organizational skills.
• Ability to work cross-functionally and manage multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
• Competent in Microsoft Office (Excel, Outlook, etc.)
• Preferably have knowledge of subscription-based business models

Responsibilities/duties:

Account & Opportunity Management:

• o Manage and maintain deposit accounts.
• o Verify and close Salesforce opportunities to support sales performance tracking.
• o Complete and submit supplier onboarding and compliance forms as required.

Quote & Pricing Administration:

• o Prepare and complete subscription quotes assigned by Commercial teams with precision and timeliness.
• o Conduct audits of quotes as requested by Commercial teams to ensure compliance and consistency.
• o Support the triaging and monitoring of the quote and audit requests assigned to the outsourced service provider daily.

Invoicing & Credit:

• o Ensure accurate and timely invoicing of sales and subscription agreements.
• o Complete credit checks on new and existing clients.
• o Manage credit hold and suspension processes in line with internal policies and client agreements.

Client Support & Analysis:

• o Review and analyse client analytics to support retention and upsell opportunities.
• o Facilitate the auto-renewal subscription process, ensuring accuracy and customer communication.

Reporting & KPIs:

• o Generating and contributing to regular reporting on sales performance, quote turnaround times, and audit findings.

Process Improvement:

• o Identifying opportunities to streamline workflows or improve automation.