Sales Officer

MBX Pro; Malaysia; Presencial; PHP 480 000 - 800 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Training on platforms/products

International exposure

Career progression

Resumo da oferta

MBX Pro is seeking a Sales Officer to drive growth across Asia by managing client communications, guiding onboarding, and maintaining ongoing engagement with prospective and existing clients in the Philippines and wider region.

You will work with the Sales Team to expand market presence through professional client interactions, timely follow-ups, accurate account management, and high-quality service throughout the client lifecycle.

Qualificações

• 3–4 years of sales or client servicing experience in financial services, forex, or brokerage environments.
• Experience with client onboarding and KYC processes.
• Strong telephone, written and interpersonal communication skills.
• Experience using CRM systems and client-management tools.

Responsabilidades

• Manage inbound and outbound client communications professionally and efficiently.
• Engage with prospective clients and explain MBX's trading products, platforms, accounts, and services.
• Support the Sales Team in advancing client opportunities and onboarding processes.
• Assist clients with account-opening requirements, documentation, and KYC procedures with Compliance and Operations.
• Maintain accurate client records, activities, and communications in the CRM.
• Provide clients with guidance on deposits, withdrawals, and platform functionality.
• Maintain ongoing engagement with existing clients throughout the lifecycle.
• Coordinate with Sales, Compliance, and Back Office for efficient client handling.
• Monitor activities and support regional sales initiatives and performance goals.
• Capture recurring client feedback and market observations for Sales Management.

Conhecimentos

Sales experience

Client servicing

CRM experience

Communication skills

Onboarding knowledge

Ferramentas

CRM systems

Descrição da oferta de emprego

Sales Taiwan / Philippines / Malaysia / Thailand Full-time

About the role

MBX is a global financial services brand providing multi-asset trading solutions, backed by 15+ years of industry expertise, competitive pricing, deep liquidity, and advanced trading technology.

Role Overview

The Sales Officer will support MBX's continued development across Asian markets by managing client communications, facilitating the onboarding journey, and maintaining strong day-to-day engagement with prospective and existing clients.

Working closely with the Sales Team, the role contributes to market expansion through professional client engagement, timely follow-up, accurate account management, and high-quality service throughout the client lifecycle.

Key Responsibilities

• Manage inbound and outbound client communications professionally and efficiently.
• Engage with prospective clients and provide clear information regarding MBX's trading products, platforms, account types, and services.
• Support the Sales Team in progressing client opportunities and maintaining consistent communication throughout the onboarding process.
• Assist clients with account-opening requirements, documentation, and KYC procedures in coordination with Compliance and Operations.
• Maintain accurate and timely client records, activities, and communications within the CRM.
• Provide clients with clear guidance regarding deposits, withdrawals, account procedures, and basic platform functionality.
• Maintain strong communication with existing clients and support continued engagement throughout the client lifecycle.
• Coordinate with Sales, Compliance, and Back Office teams to ensure efficient and professional client handling.
• Monitor assigned activities and contribute to team performance objectives and regional sales initiatives.
• Identify recurring client feedback and market observations and communicate relevant insights to the Sales Management team.
• Represent MBX professionally in all client-facing interactions.

Requirements

• 3–4 years of experience in sales, client servicing, financial services, forex, brokerage, trading, or a related environment.
• Practical understanding of client onboarding and KYC procedures.
• Strong telephone, written, and interpersonal communication skills.
• Experience working with CRM systems and client-management tools.
• Strong attention to detail and accuracy in maintaining client information.
• Ability to manage multiple client interactions while maintaining a high standard of service.
• Fluent in English; additional Asian-market languages are an advantage.
• Professional, organized, commercially aware, and comfortable working in a performance-oriented environment.

What MBX Offers

• Competitive fixed salary with an attractive incentive structure.
• Structured training on trading platforms, products, and internal systems.
• Exposure to international financial markets and regional business operations.
• Clear career progression toward Senior Sales and Team Leader positions.
• Opportunity to contribute to MBX's growing presence across key Asian markets.