Sales Manager (Senior)

Dempsey Resource Management Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Job summary

Dempsey Resource Management Inc. is seeking a Senior Account Manager to oversee key client relationships and manage high-impact campaigns. This hybrid position in Makati requires strong leadership skills, an understanding of marketing and advertising across various platforms, and the ability to mentor junior staff. Ideal candidates will have experience in senior-level client-facing roles within a marketing or communications agency. Benefits include a performance bonus and government-mandated benefits, along with a collaborative work environment.

Qualifications

• Proven experience as a Senior Account Manager or in a similar role in a marketing or advertising agency.
• Strong client relationship management and project leadership skills.
• In-depth understanding of marketing and advertising principles across multiple platforms.

Responsibilities

• Lead strategic planning and execution of account management activities.
• Oversee financial performance of assigned accounts and set clear goals.
• Mentor junior account staff to drive growth and performance.

Skills

Client relationship management

Strategic project leadership

Marketing and advertising knowledge

Proficient in Canva

Proficient in Microsoft Office

Presentation skills

Problem-solving abilities

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Project management tools

CRM tools

Job description

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus

Government Mandated Benefits

The Senior Account Manager plays a vital leadership role in overseeing key client relationships, managing high-impact campaigns, and driving the strategic direction of accounts.

Responsibilities

• Lead the strategic planning and execution of account management activities to meet business goals and client expectations
• Plan budgets, allocate resources efficiently, and oversee financial performance of assigned accounts
• Set clear goals and performance objectives for the account management team and ensure alignment with company targets
• Provide regular feedback, mentorship, trainings, and guidance to junior and mid-level account staff to drive growth and performance
• Conduct periodic performance evaluations using key metrics and identify areas for development or improvement
• Act as the primary point of contact for key clients, ensuring strong relationships and open communication are maintained
• Understand client business goals, challenges, and requirements to develop tailored solutions that deliver measurable value
• Drive client satisfaction by ensuring timely and high-quality delivery of services, campaigns, and deliverables
• Monitor the success and performance of campaigns, preparing regular reports and providing strategic recommendations for improvement
• Proactively identify and pursue new business opportunities within existing accounts and through potential leads to meet sales goals
• Collaborate cross-functionally with internal teams (creative, strategy, production) to ensure client needs are met and exceeded
• Ensure proper submission of deliverables, assignment of work shift schedules and tasks and adherence to document submission protocols
• Resolve client issues effectively, maintaining trust and long-term partnerships
• Review reports and updates from account teams and communicate quarterly and annual progress to senior management and external stakeholders
• Stay up to date with industry trends and client market landscapes to provide informed, forward-thinking advice
• Uphold a high standard of client service, representing the agency with professionalism and integrity

Job Requirements

• Proven experience as a Senior Account Manager, Advertising Account Executive, or in a similar senior-level client-facing role within a marketing, advertising, or communications agency
• Strong client relationship management and strategic project leadership skills
• In-depth understanding of marketing and advertising principles across multiple platforms (digital, traditional, and integrated campaigns)
• Proficient in Canva and Microsoft Office Suite, especially Excel and PowerPoint; familiarity with project management and CRM tools is a plus
• Demonstrated ability to manage multiple high-level accounts across diverse industries while maintaining attention to detail
• Excellent verbal and written communication skills, with strong presentation and negotiation capabilities
• Collaborative team player with leadership experience and the ability to mentor junior team members
• Strong analytical and problem-solving abilities, with a data-driven approach to performance and decision-making

Working Location

2nd Floor Legaspi Suites, 178 Salcedo, Legazpi Village, Makati, 1223 Kalakhang Maynila, Philippines