Sales Force Analytics & Digital Support Lead

Zoetis

Manila

On-site

PHP 700,000 - 1,000,000

Full time

11 days ago

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Job summary

Zoetis Philippines seeks an SFE Data and Digital Support Services Officer to provide technical expertise to the Sales and Marketing team. You will oversee data acquisition, validation, and integration into Zoetis systems, and manage regular and ad-hoc data reports for business heads and the GM.

You will lead development and optimization of digital platforms (Hybris, NGSE, Touchpoint, PowerBI), train local sales force, and ensure smooth CRM administration, data analytics, and system upgrades in

Qualifications

Experience supporting Sales and Marketing teams with CRM databases and data reporting.
Ability to log and track user tickets, provide timely responses and downtime advisories.
Experience delivering user training and developing dashboards with Power BI.
Strong data governance and data quality focus.

Responsibilities

Internal stakeholder support: provides solutions to user queries in relation to Salesforce and CRM database applications.
Sales Force Effectiveness support: develops reports and analytics to meet business needs and trains users on new tools.
Data Reporting and Analytics: analyzes critical data for production of relevant reports and KPI tracking.
Systems Upgrade: manages system upgrade processes and trainings for new functionality.
Vendor Relationships/Zoetis Colleague Relationships: collaborates to maximize technology use across the business.