Sales & Dispatch Coordinator — Drive Client Bookings

REMOTE STAFF, INC.; Makati; Remote; PHP 335,000 - 614,000; Full time

Job summary

REMOTE STAFF, INC. in Metro Manila seeks a proactive Dispatch & Sales Coordinator to handle inbound and outbound inquiries, drive lead generation, and coordinate driver dispatch for residential and office moves.

You will be the primary contact for clients, ensuring timely, professional communication across phone, email, and chat, while monitoring bookings and ETA updates. Training will cover dispatching, scheduling, and the tools ServiceM8 and Podium, with opportunities to grow in a fast‑growing

Qualifications

• Strong ability to convert inquiries into sales and build client relationships.
• Excellent written and verbal communication with clients and team members.
• Training provided for dispatching, scheduling, and logistics.

Responsibilities

• Handle inbound and outbound calls to assist customers and convert leads into bookings.
• Conduct client outreach to increase bookings and business growth.
• Respond to client emails and inquiries promptly with professional communication.
• Leverage advertising campaigns to maximize lead conversion and bookings.
• Schedule and coordinate driver dispatch for residential and office moves.
• Monitor driver progress and provide ETA updates to clients.
• Act as liaison between clients and drivers to resolve issues during transport.
• Use scheduling and tracking tools to manage operations.
• Manage customer communication across phone, email, and chat.
• Maintain accurate booking records in scheduling software.

Skills

Sales

Customer Service

Communication

Lead Generation

Dispatch Coordination

Tools

ServiceM8

Podium

Job description

REMOTE STAFF, INC. in Metro Manila seeks a proactive Dispatch & Sales Coordinator to handle inbound and outbound inquiries, drive lead generation, and coordinate driver dispatch for residential and office moves.

You will be the primary contact for clients, ensuring timely, professional communication across phone, email, and chat, while monitoring bookings and ETA updates. Training will cover dispatching, scheduling, and the tools ServiceM8 and Podium, with opportunities to grow in a fast‑growing