Sales & Customer Success Associate — Fast-Track Your Sales Career

Satellite Office; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Satellite Office is hiring a Sales & Customer Success Associate in Metro Manila to help brands make an impression through our ordering platform. You’ll be the friendly face customers rely on as they place their first orders and set them up for long-term success.

You’ll guide demos, manage inbound and proactive outreach, own orders from placement to delivery, and maintain a sharp pipeline in Salesforce and Gong.

Qualifications

• 3–4 years of experience in sales, business development, customer service, or order management.
• Comfort with both physical and digital products and timelines for production/shipping.
• Confident communicator in English, comfortable leading calls with US-based customers.
• Natural relationship-builder with inbound and proactive outreach.
• Comfort picking up new platforms and technology quickly.
• Self-starter, curious, proactive, and asks good questions.
• Thrives in fast-paced environments and can handle CRM systems.

Responsibilities

• Become the go-to expert on our ordering platform for customers.
• Guide customers through live demos, ordering, and on-the-spot troubleshooting.
• Manage your pipeline of inbound leads and proactive outreach, including warm follow-ups and cold calls.
• Own new orders from placement to delivery and be available for post-order issues.
• Run discovery conversations to uncover customer needs.
• Hand off high-potential accounts to Account Management as they grow.
• Keep the pipeline sharp in Salesforce and Gong; follow up across calls and email.

Skills

Relationship building

English communication

Cold calling

CRM familiarity

Tools

Salesforce

Gong

Job description

Satellite Office is hiring a Sales & Customer Success Associate in Metro Manila to help brands make an impression through our ordering platform. You’ll be the friendly face customers rely on as they place their first orders and set them up for long-term success.

You’ll guide demos, manage inbound and proactive outreach, own orders from placement to delivery, and maintain a sharp pipeline in Salesforce and Gong.