Sales Coordinator Specialist

GOLDEN TOPPER INVESTMENTS INC.; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Golden Topper Investments Inc. is seeking a diligent Coordinator for Prospective Buyer Viewing activities in Cebu City.

You will liaise with buyers on unit availability, viewing guidelines, and purchase intent while coordinating with Sales Administration and other departments to ensure smooth viewing processes. The role emphasizes accuracy in documentation, adherence to access policies, and effective communication with buyers and internal teams.

Qualifications

• Bachelor's degree in a business-related field.
• 1–2 years of experience in real estate preferred.
• Strong background in customer service.
• Excellent written and verbal communication skills.
• Strong time-management skills and ability to organize multiple projects.
• Flexible team player, willing to adapt to changes and challenges.
• Ability to maintain confidentiality of information related to the company and its employees.

Responsibilities

• Coordinate prospective buyers regarding unit availability, viewing requirements, schedules, and viewing guidelines.
• Verify and confirm buyer purchase intent prior to access to unsold units.
• Coordinate with Sales Administration to confirm current availability and status of requested units.
• Submit viewing requests with complete information (project, unit, buyer, schedule, contact, payment method, and purchase intent).
• Coordinate approved viewing schedules with Customer Service/Turnover and inform buyers of confirmed dates and times.
• Direct buyers to mock-up units and document viewing in the official logbook.
• Coordinate with Sales Administration, SOSC, Customer Service/Turnover, Engineering, and other departments for unit readiness and access requirements.
• Ensure compliance with viewing guidelines, access controls, photography/video restrictions, and documentation.

Skills

Customer service

Communication skills

Time management

Team player

Adaptability

Confidentiality

Education

Bachelor's degree in Business or related field

Job description

Golden Topper is an emerging real estate developer whose mission is to redefine city skylines across the Philippines and innovate the real estate landscape with world-class residences. Armed with extensive experience and leadership in residential development abroad, Golden Topper aims to bring sustainable development, high-value properties, and innovative home solutions to cater to even the most discerning lifestyles. Each project has been crafted with precision to engage, inspire senses, and provide comfortable living spaces.

As Golden Topper continues to grow, we are looking for a lot of great talents from different walks of life who can bring their individualities and creativity to strive excellence, attain rewards and achieve their full potentials with us.

Duties and Responsibilities:

1. Prospective Buyer Coordination
   • Coordinate with prospective buyers regarding unit availability, viewing requirements, preferred schedules, and applicable viewing guidelines.
   • Explain the eligibility requirements and procedures for actual unsold unit viewing.
   • Validate and confirm the buyer’s purchase intent prior to requesting access to an actual unsold unit.
2. Unit Availability Verification
   • Coordinate with Sales Administration (SA) to confirm the current availability and status of requested unsold units before submitting a viewing request.
   • Ensure that only units included in the officially endorsed unsold unit list are requested for viewing.
   • Coordinate with concerned teams when there are changes in the unit’s status, including sold, reserved, withdrawn, or otherwise unavailable units.
3. Viewing Request Processing
   • Prepare and submit the prescribed Prospective Buyer Viewing Request Form with complete and accurate information.
   • Ensure that required details such as project, unit number, buyer information, preferred viewing schedule, contact information, payment method, and purchase intent are properly indicated.
   • Ensure submission of hard-copy requirements for final processing and verification.
4. Viewing Schedule Coordination
   • Coordinate approved viewing schedules with Customer Service/Turnover.
   • Monitor scheduled viewings and ensure that buyers are properly informed of their confirmed date and time.
   • Coordinate changes, cancellations, or rescheduling of viewing appointments as necessary.
   • Ensure viewing schedules do not conflict with turnover activities, which shall take priority.
5. Mock-Up Unit Coordination
   • Direct prospective buyers to the designated mock-up unit when they are still exploring, comparing units, or only seeking to understand the layout and general features without immediate purchase intent.
   • Coordinate mock-up unit viewing with the designated personnel and ensure proper documentation through the official logbook.
6. Interdepartmental Coordination
   • Coordinate with Sales Administration, SOSC, Customer Service/Turnover, Engineering, and other concerned departments regarding unit availability, readiness, viewing schedules, and access requirements.
   • Follow the established coordination flow from SA endorsement and Engineering validation through CSD/Turnover scheduling and controlled access.
7. Compliance and Documentation
   • Ensure compliance with company guidelines on unit viewing, access control, photography/video restrictions, and other applicable requirements.
   • Maintain accurate records and monitoring of buyer viewing requests, schedules, approvals, and related documentation.
   • Ensure that no buyer is independently granted access to an unsold unit without the required approval and coordination with CSD/Turnover.

Qualifications:

• Bachelor's Degree of Business related course
• At least 1-2 yrs of experience preferably in real estate industry
• Strong background in Customer Service
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employees