SALES CONSULTANT (URGENT HIRING)

Power Mac Center; General Santos; On-site; PHP 279,000 - 446,000; Full time

Job summary

Power Mac Center is seeking a Sales Consultant to promote and sell our products while delivering an excellent customer experience. The role involves understanding customer needs, recommending suitable products, and meeting sales targets, with on-site support for basic software concerns.

You will explain policies, warranties, and post-sales procedures, and develop strong knowledge of macOS, iOS, and Apple products. Prior retail experience is a plus.

Qualifications

• Clear communication and interpersonal skills.
• Ability to understand customer needs and provide recommendations.
• Strong sales, negotiation, and customer service abilities.
• Analytical thinking and problem-solving in a fast-paced environment.
• Interest in technology, especially Apple products and ecosystem.
• Experience in retail or sales is an advantage.

Responsibilities

• Promote and sell products and services while achieving sales targets.
• Execute sales strategies to maximize opportunities.
• Demonstrate product features, pricing, and usage.
• Provide excellent customer service and address inquiries and concerns.
• Provide on-site support for basic software concerns and resolutions.
• Explain store policies, warranties, and post-sales steps.
• Develop understanding of Apple products, upgrades, and requirements.
• Document recurring customer issues and solutions.
• Coordinate with teams to address escalated concerns.
• Handle phone inquiries and prepare product quotations as needed.
• Maintain a professional, welcoming customer experience.

Skills

Strong communication

Customer service

Sales skills

Negotiation

Tech product knowledge

Retail experience

Education

College level or graduate

Job description

Job Summary

We are looking for a Sales Consultant who will promote and sell our products and services while delivering an excellent customer experience. The role involves understanding customer needs, providing product recommendations, achieving sales targets, and assisting customers with product and basic technical concerns.

Key Responsibilities

• Promote and sell products and services while achieving assigned sales targets.
• Execute sales strategies and initiatives to maximize sales opportunities.
• Demonstrate product features, specifications, pricing, availability, and proper usage.
• Provide excellent customer service by addressing inquiries, concerns, complaints, and requests.
• Provide on-site support for basic software-related concerns and assist in resolving product issues.
• Explain store guidelines, warranty policies, and post-sales procedures to customers.
• Develop a strong understanding of macOS, iOS, and Apple products, including product upgrades and requirements.
• Identify recurring customer or technical concerns and help document solutions and processes.
• Coordinate with relevant teams in addressing escalated technical or product concerns.
• Handle phone inquiries and prepare product quotations when required.
• Maintain a professional and welcoming customer experience at all times.

Qualifications

• College level or graduate of any Business, Sales, Marketing, IT, or Service-related course.
• Strong communication and interpersonal skills.
• Good sales, negotiation, and customer service skills.
• Analytical and problem-solving abilities.
• Comfortable working in a fast-paced, customer-focused environment.
• Flexible, proactive, and detail-oriented.
• Willing to learn and develop knowledge of technology products, particularly Apple products and ecosystem.
• Previous retail or sales experience is an advantage.