Sales Consultant (E-commerce)

HMR Philippines, Inc.; Las Piñas; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading E-Commerce company in the Philippines is seeking a Sales Consultant for E-Commerce to drive online sales, manage product listings, and provide exceptional customer service. The ideal candidate will be detail-oriented with strong organizational skills and the ability to analyze sales data to optimize performance. Experience in retail and familiarity with online sales systems are preferred. This role offers a dynamic environment for engaging potential customers and enhancing their shopping experience.

Qualifications

• Strong organizational and inventory management skills.
• Ability to analyze sales data and optimize sales strategies.
• Experience in retail sales preferred.
• Familiarity with online sales and inventory systems.

Responsibilities

• Maintain and update product listings accurately.
• Manage sales orders ensuring accuracy and timely fulfillment.
• Guide customers through the online buying process.
• Engage potential customers through various digital channels.
• Review sales activities and suggest improvements.
• Provide excellent online customer service.

Skills

Detail-oriented

Organizational skills

Sales analysis

Customer service

Tools

Microsoft Office

Google Office applications

Job description

Job Description

Government Mandated Benefits

The Sales Consultant for E-Commerce is responsible for driving online sales by engaging potential customers, optimizing digital sales channels, and ensuring a seamless online shopping experience.

This role includes managing product listings, monitoring inventory, reviewing sales data, and providing excellent customer support to maximize revenue and enhance customer satisfaction.

Responsibilities

• Maintain accurate and up-to-date product listings, including descriptions, images, and pricing, while ensuring stock availability and preventing discrepancies.
• Process and manage sales orders through the system, ensuring accuracy and timely fulfillment.
• Guide customers through the online buying process, offering personalized product recommendations and addressing inquiries to increase conversions.
• Utilize digital channels (social media, email, live chat, and marketplaces) to attract, engage, and acquire new customers.
• Review daily sales activities and customer trends to suggest improvements for better results.
• Provide exceptional online customer service by promptly handling inquiries, resolving concerns, and developing long‑term customer relationships.

Requirements

• Detail‑oriented with excellent organizational and inventory management skills.
• Ability to analyze sales data and optimize strategies for improved performance.
• Experience in retail sales is preferred.
• Experience in online sales and inventory systems is a plus.
• Knowledgeable in Microsoft Office and Google Office applications.

Working Location

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