Sales Consultant - Online E-commerce

HMR Philippines, Inc.; Zambales; On-site; PHP 279,000 - 390,600; Full time

Job summary

A prominent e-commerce company in Zambales seeks a dedicated individual to manage online sales and product listings. The role involves guiding customers through the buying process and ensuring a seamless shopping experience. Candidates should have excellent organization skills, knowledge of digital sales channels, and a background in customer service. This position offers an opportunity to enhance revenue through effective sales strategies.

Qualifications

• Experience in retail sales is preferred.
• Experience in online sales and inventory systems is a plus.

Responsibilities

• Maintain accurate product listings with descriptions and pricing.
• Process and manage sales orders, ensuring accuracy.
• Guide customers through the online buying process.
• Utilize digital channels to attract new customers.
• Review sales activities and customer trends.

Skills

Detail-oriented

Excellent organizational skills

Ability to analyze sales data

Customer service

Knowledgeable in Microsoft Office

Knowledgeable in Google Office applications

Retail sales experience

Experience in online sales

Job description

Job Description

E-commerce drives online sales by engaging potential customers, optimizing digital sales channels, and ensuring a seamless online shopping experience. This role includes managing product listings, monitoring inventory, reviewing sales data, and providing excellent customer support to maximize revenue and enhance customer satisfaction.

Government Mandated Benefits

Key Responsibilities:

• Maintain accurate and up-to-date product listings, including descriptions, images, and pricing, while ensuring stock availability and preventing discrepancies.
• Process and manage sales orders through the system, ensuring accuracy and timely fulfillment.
• Guide customers through the online buying process, offering personalized product recommendations and addressing inquiries to increase conversions.
• Utilize digital channels (social media, email, live chat, and marketplaces) to attract, engage, and acquire new customers.
• Review daily sales activities and customer trends to suggest improvements for better results.
• Provide exceptional online customer service by promptly handling inquiries, resolving concerns, and developing long-term customer relationships.
• Detail-oriented with excellent organizational and inventory management skills.
• Ability to analyze sales data and optimize strategies for improved performance.
• Experience in retail sales is preferred.
• Experience in online sales and inventory systems is a plus.
• Knowledgeable in Microsoft Office and Google Office applications.

Working Location

HMR Trading Haus, 1109 Palm St, Subic Bay Freeport Zone, 2200 Zambales, Philippines

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,