Sales Clerk - Sta. Rosa, Laguna

The Outlet People (TOP), Inc.; Santa Rosa; On-site; PHP 156,000 - 223,000; Full time

Job summary

The Outlet People (TOP), Inc. is seeking a Sales Associate in Laguna to engage customers, close sales, and provide knowledgeable help throughout the shopping experience. You will maintain an organized sales floor and ensure merchandise is presented to store standards.

You will also deliver excellent service, stay informed on product features, and support store targets while keeping the selling area tidy and well-stocked.

Qualifications

• Good oral communication skills.
• Ability to learn quickly and apply product knowledge effectively.
• Passion for selling and engaging with customers.
• Personable and confident approach.
• Flexibility and strong attention to detail.
• Recognition of the efforts and contributions of other team members.
• Commitment to working collaboratively as a team player.

Responsibilities

• Provide an excellent customer experience by maintaining strong knowledge of product features, benefits, fit, use, and merchandise trivia.
• Promote and deliver excellent customer service with sincerity and efficiency.
• Perform shoe cleaning as an additional service for customers who purchase from Capital and Forum stores.
• Ensure all displayed items have security tags and size beads and are free from creases.
• Steam apparel before it is displayed in the selling area.
• Organise and ensure completeness of items in the assigned zone and other zones as needed through automatic refills.
• Complete daily housekeeping duties to maintain store cleanliness.
• Follow endorsement procedures consistently when taking breaks or leaving the sales floor.

Skills

Oral communication

Product knowledge

Sales enthusiasm

People skills

Attention to detail

Team recognition

Team collaboration

Job description

About the role

As a Sales Associate, you will engage with customers, close sales, and provide helpful, knowledgeable assistance throughout their shopping experience. You will contribute to achieving sales targets while delivering a high standard of customer service. The role also involves maintaining an organised, well-kept sales floor and ensuring merchandise is presented according to store standards.

Key responsibilities

• Provide an excellent customer experience by maintaining strong knowledge of product features, benefits, fit, use, and merchandise trivia.
• Promote and deliver excellent customer service with sincerity and efficiency.
• Perform shoe cleaning as an additional service for customers who purchase from Capital and Forum stores.
• Ensure all displayed items have security tags and size beads and are free from creases.
• Steam apparel before it is displayed in the selling area.
• Organise and ensure completeness of items in the assigned zone and other zones as needed through automatic refills.
• Complete daily housekeeping duties to maintain store cleanliness.
• Follow endorsement procedures consistently when taking breaks or leaving the sales floor.

What we're looking for

• Good oral communication skills.
• Ability to learn quickly and apply product knowledge effectively.
• Passion for selling and engaging with customers.
• Personable and confident approach.
• Flexibility and strong attention to detail.
• Recognition of the efforts and contributions of other team members.
• Commitment to working collaboratively as a team player.