Sales Clerk - SM Clark

The Outlet People (TOP), Inc.; Philippines; On-site; PHP 167,000 - 234,000; Full time

Job summary

The Outlet People (TOP), Inc. is seeking a Sales Associate to engage customers, close sales, and deliver high-quality service on the shop floor.

You will actively explain product features, benefits, and sizing to help customers make confident choices while aiming to meet daily targets. Keep displays neat, ensure items are tagged and crease-free, perform shoe cleaning for relevant purchases, and help with housekeeping.

Qualifications

• Good oral communication skills.
• Fast learner.
• Passionate about selling and engaging with customers.
• Personable and confident.
• Flexible.
• Attentive to details.
• Recognizes the effort or contribution of other team members.
• Team player.

Responsibilities

• Provide excellent customer experience by being knowledgeable about the products sold in the stores - features, benefits, fit, use and trivia about the merchandise
• Promote and practice excellent customer service with sincerity and efficiency
• Perform shoe cleaning as an extra service to customers who purchase from Capital and Forum stores
• Make certain that all items on display have security tags, size beads and are crease-free
• Steam apparels that are to be displayed in the selling area
• Organize and ensure completeness of the items in the assigned zone and other zones as necessary by way of automatic refills
• Perform daily housekeeping duties to maintain cleanliness of the store
• Consistently adhere to the endorsement procedure with co-athletes when going on breaks or when there is a need to be out of the sales floor

Skills

Good oral communication skills

Fast learner

Passionate about selling and engaging

Personable and confident

Flexible

Attentive to details

Recognizes the effort or contribution

Team player

Job description

About the role

The Sales Associate is responsible for engaging with customers to close a sale or give assistance to what the customers need. The role requires target and sales as top priority, executing an expected high level of customer service. The Sales Associate shall also make certain that items on the sales floor are in order and well-kept and displayed according to standards.

Key responsibilities

• Provide excellent customer experience by being knowledgeable about the products sold in the stores - features, benefits, fit, use and trivia about the merchandise

• Promote and practice excellent customer service with sincerity and efficiency

• Perform shoe cleaning as an extra service to customers who purchase from Capital and Forum stores

• Make certain that all items on display have security tags, size beads and are crease-free

• Steam apparels that are to be displayed in the selling area

• Organize and ensure completeness of the items in the assigned zone and other zones as necessary by way of automatic refills

• Perform daily housekeeping duties to maintain cleanliness of the store

• Consistently adhere to the endorsement procedure with co-athletes when going on breaks or when there is a need to be out of the sales floor

About you

• Good oral communication skills

• Fast learner

• Passionate about selling and engaging with customers

• Personable and confident

• Flexible

• Attentive to details

• Recognizes the effort or contribution of other team members

• Team player