Sales Associate - SM Nuvali

The Outlet People (TOP), Inc.; Santa Rosa; On-site; PHP 167,000 - 246,000; Full time

Job summary

The Outlet People (TOP), Inc. in Laguna/Santa Rosa is seeking a Sales Associate to engage with customers, explain products, and help close sales while providing high standards of service.

The role requires maintaining store cleanliness, keeping displays tidy, and assisting with shoe care, while collaborating with teammates to meet store targets.

Qualifications

• Strong customer service and product knowledge.
• Good communication and teamwork abilities.
• Flexibility and attention to detail.

Responsibilities

• Provide excellent customer experience with product knowledge.
• Promote and practice excellent customer service with sincerity and efficiency
• Perform shoe cleaning for customers who purchase from Capital and Forum stores
• Ensure displayed items have security tags, size beads and are crease-free
• Steam apparels for display
• Organize and ensure completeness of items in assigned zones with automatic refills
• Daily housekeeping to maintain store cleanliness
• Adhere to endorsement procedures with teammates during breaks or when away from sales floor

Skills

Oral communication

Fast learner

Sales enthusiasm

Confident & personable

Flexibility

Attention to detail

Team recognition

Team player

Job description

About the role

The Sales Associate is responsible for engaging with customers to close a sale or give assistance to what the customers need. The role requires target and sales as top priority, executing an expected high level of customer service. The Sales Associate shall also make certain that items on the sales floor are in order and well-kept and displayed according to standards.

Key responsibilities

• Provide excellent customer experience by being knowledgeable about the products sold in the stores - features, benefits, fit, use and trivia about the merchandise

• Promote and practice excellent customer service with sincerity and efficiency

• Perform shoe cleaning as an extra service to customers who purchase from Capital and Forum stores

• Make certain that all items on display have security tags, size beads and are crease-free

• Steam apparels that are to be displayed in the selling area

• Organize and ensure completeness of the items in the assigned zone and other zones as necessary by way of automatic refills

• Perform daily housekeeping duties to maintain cleanliness of the store

• Consistently adhere to the endorsement procedure with co-athletes when going on breaks or when there is a need to be out of the sales floor

About you

• Good oral communication skills

• Fast learner

• Passionate about selling and engaging with customers

• Personable and confident

• Flexible

• Attentive to details

• Recognizes the effort or contribution of other team members

• Team player